Third Party Manager: Email service down

Incident Report for Diligent

Resolved

This incident has been resolved.
Posted Jun 02, 2023 - 15:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2023 - 13:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 02, 2023 - 13:44 UTC

Update

Our team has started the investigation and taking swift action to expedite the resolution of the issue.
Posted Jun 02, 2023 - 12:56 UTC

Investigating

Users are experiencing email service failure
Posted Jun 02, 2023 - 12:55 UTC
This incident affected: Compliance - Third-Party Manager (Third-Party Manager (Europe - Germany)).