Get webhook notifications whenever Diligent Customer Facing creates an incident, updates an incident, resolves an incident or changes a component status.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 2026 - 07:30 UTC
Scheduled - Services/Location: Audit in the Canada, US & Brazil regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 2026 - 02:12 UTC
Investigating - We are currently investigating this issue.
Apr 27, 2026 - 20:27 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 27, 2026 - 20:26 UTC
Investigating - Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.
Apr 27, 2026 - 20:08 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 27, 2026 - 17:36 UTC
Update - The issue has been identified and a fix is being implemented
Apr 27, 2026 - 17:35 UTC
Update - .The issue has been identified and a fix is being implemented.
Apr 27, 2026 - 16:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 27, 2026 - 13:23 UTC
Investigating - Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!
Apr 27, 2026 - 13:07 UTC
Compliance - COI Manager
Operational
COI Manager (North America - US)
Operational
COI Manager (Europe - Germany)
Operational
Compliance - Compliance Wave
Operational
Compliance Wave (North America - US)
Operational
Compliance - Entities
Operational
Entities (North America - Canada)
Operational
Entities (North America - US)
Operational
Entities (Europe - Germany)
Operational
Entities (Europe - UK)
Operational
Entities (Asia Pacific - Australia)
Operational
Compliance - ESG (Accuvio)
Operational
ESG (Accuvio) (Europe - Germany)
Operational
ESG (Accuvio) (North America - US)
Operational
Compliance - Policy
Operational
Policy (North America - US)
Operational
Policy (Europe - Germany)
Operational
Compliance - Third-Party Manager
Operational
Data - Compensation & Governance Intel (CgLytics)
Operational
Data - Diligent Governance Intel (Manzama)
Operational
Diligent Governance Intel (Manzama) (North America - US)
Operational
Data - Diligent Market Intelligence
Operational
Diligent Market Intelligence (North America - US)
Operational
Data - Risk Intelligence Data
Operational
Risk Intelligence Data (North America - US)
Operational
Risk Intelligence Data (Europe - Germany)
Operational
Data - Info4c
Operational
Info4c (North America - US)
Operational
Info4c (Europe - Germany)
Operational
Mission Driven - Boardeffect
Operational
Platform - ACL Analytics
Operational
ACL Analytics (North America - Canada)
Operational
Services/Location: Audit in Germany, UK, South Africa, Australia, Japan & Singapore regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 28, 05:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 02:30 UTC
Scheduled -
Services/Location: Robots in the GovCloud regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 27, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 14:00 UTC
Scheduled -
Services/Location: Entities in All Regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 27, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 07:00 UTC
Scheduled -
Services/Location: iCompass in US and CA regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, iCompass may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring iCompass execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 26, 08:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 14:05 UTC
Scheduled -
Please be advised that Diligent will be performing its regular monthly patching maintenance across the enterprise this weekend. This maintenance window will run from Friday through Sunday.
After patching is complete, we will conduct rolling application restarts between 10:00 PM and 2:00 AM in each data centerโs local time zone. This will begin with Australia at 10:00 PM(7:00 AM EST).
During this period, some products may experience brief, intermittent interruptions in service, but we do not anticipate any extended outages. Our teams will closely monitor all systems throughout the maintenance to minimize impact and ensure services are restored quickly if interruptions occur.
Apr 24, 14:04 UTC
Completed -
The scheduled maintenance has been completed.
Apr 25, 07:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:31 UTC
Scheduled -
Services/Location: Robots in all Commercial regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 25, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:30 UTC
Scheduled -
Services/Location: Activity Tracker in all Commercial and GovCloud regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 24, 05:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 02:30 UTC
Scheduled -
Services/Location: Robots in the GovCloud regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 22, 10:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:01 UTC
Scheduled -
Services/Location: Activity Tracker in all Commercial & GovCloud regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 22, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:00 UTC
Scheduled -
Services/Location: Robots in all commercial regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 21, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 06:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 21, 05:42 UTC
Scheduled -
Services/Location: Community in US and CA regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 21, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:00 UTC
Scheduled -
Services/Location: Third Party Manager in the Germany region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline.
Resolved -
This incident has been resolved.
Apr 20, 12:38 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 20, 11:08 UTC
Identified -
The issue has been identified and a fix is being implemented.
Apr 20, 11:04 UTC
Investigating -
Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.
Apr 20, 10:47 UTC
Completed -
The scheduled maintenance has been completed.
Apr 20, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 02:30 UTC
Scheduled -
Services/Location: Third Party Manager in the US region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline.
Resolved -
This incident has been resolved.
Apr 19, 03:36 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 19, 03:27 UTC
Identified -
The issue has been identified and a fix is being implemented.
Apr 19, 02:33 UTC
Investigating -
Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.
Apr 19, 00:38 UTC
Completed -
The scheduled maintenance has been completed.
Apr 18, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:00 UTC
Scheduled -
Services/Location: Entities in All Regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 17, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 04:30 UTC
Scheduled -
Services/Location: iCompass in US & CA regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, iCompass may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring iCompass execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 15, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 16:00 UTC
Scheduled -
Services/Location: Audit in Germany, UK, South Africa, Australia, Japan & Singapore regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 15, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 08:00 UTC
Scheduled -
Services/Location: Audit in Canada, US & Brazil regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Apr 14, 05:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 02:30 UTC
Scheduled -
Services/Location: Robots in the GovCloud regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.