Stay informed for any service interruptions
Maintenance Advisory - Policy Manager in US Region
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 2024 - 03:30 UTC
Scheduled -
Services/Location:
Policy Manager in US Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Policy Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Policy Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsuppor
Nov 30, 2024 03:30 - Dec 2, 2024 12:30 UTC
Board & Leadership - Boards Operational
Boards (North America - Canada) Operational
Boards (North America - US) Operational
Boards (Europe - Germany) Operational
Boards (Europe - UK) Operational
Boards (Asia Pacific - Australia) Operational
Board & Leadership - Messenger Operational
Messenger (North America - Canada) Operational
Messenger (North America - US) Operational
Messenger (Europe - Germany) Operational
Messenger (Europe - UK) Operational
Messenger (Asia Pacific - Australia) Operational
Board & Leadership - Minutes Operational
Minutes (North America - Canada) Operational
Minutes (North America - US) Operational
Minutes (Europe - Germany) Operational
Minutes (Europe - UK) Operational
Minutes (Asia Pacific - Australia) Operational
Board & Leadership - Questionnaires Operational
Questionnaires (North America - Canada) Operational
Questionnaires (North America - US) Operational
Questionnaires (Europe - Germany) Operational
Questionnaires (Europe - UK) Operational
Questionnaires (Asia Pacific - Australia) Operational
Board & Leadership - Secure File Sharing Operational
Secure File Sharing (North America - Canada) Operational
Secure File Sharing (North America - US) Operational
Secure File Sharing (Europe - Germany) Operational
Secure File Sharing (Europe - UK) Operational
Secure File Sharing (Asia Pacific - Australia) Operational
Board & Leadership - Boardpaq Operational
Boardpaq (North America - US) Operational
Board & Leadership - Directorpoint Operational
Directorpoint (North America - US) Operational
Board & Leadership - Workflow Operational
Workflow (North America - US) Operational
Workflow (Europe - UK) Operational
Board & Leadership - Virtualboardroom Operational
Virtualboardroom (Europe - UK) Operational
Virtualboardroom (Europe - Ireland) Operational
Compliance - COI Risk Manager Operational
COI Risk Manager (North America - US) Operational
COI Risk Manager (Europe - Germany) Operational
Compliance - Third-Party Manager Operational
Third-Party Manager (North America - US) Operational
Third-Party Manager (Europe - Germany) Operational
Compliance - Policy Manager Under Maintenance
Policy Manager (North America - US) Under Maintenance
Policy Manager (Europe - Germany) Operational
Compliance - Incident Manager Operational
Incident Manager (North America - US) Operational
Incident Manager (Europe - Germany) Operational
Compliance - Compliance Wave Operational
Compliance Wave (North America - US) Operational
Data and Intelligence - Compensation & Governance Intel (CgLytics) Operational
Compensation & Governance Intel (Europe - Germany) Operational
Data and Intelligence - Diligent Governance Intel (Manzama) Operational
Diligent Governance Intel (North America - US) Operational
Data and Intelligence - Diligent Market Intelligence Operational
Diligent Market Intelligence Operational
Diligent ESG Operational
Diligent ESG (Europe - Ireland) Operational
Diligent ESG (Europe - Germany) Operational
Diligent ESG (North America - US) Operational
Governance Operations - Entities Operational
Entities (North America - Canada) Operational
Entities (North America - US) Operational
Entities (Europe - Germany) Operational
Entities (Europe - UK) Operational
Entities (Asia Pacific - Australia) Operational
Governance Operations - Equity (Equityeffect) Operational
Equity (North America - US) Operational
Diligent - Academy Operational
Diligent Academy Operational
Diligent Connect Operational
Diligent Connect Operational
HighBond - Activity Center Operational
Activity Center (North America - Canada) Operational
Activity Center (North America - US) Operational
Activity Center (Europe - Germany) Operational
Activity Center (Asia Pacific - Australia) Operational
Activity Center (Asia Pacific - Japan) Operational
Activity Center (Asia Pacific - Singapore) Operational
Activity Center (South America - Brazil) Operational
Activity Center (GovCloud US 3) Operational
HighBond - Assets & Workflows Operational
Assets & Workflows (North America - Canada) Operational
Assets & Workflows (North America - US) Operational
Assets & Workflows (Europe - Germany) Operational
Assets & Workflows (Europe - UK) Operational
Assets & Workflows (Africa - South Africa) Operational
Assets & Workflows (Asia Pacific - Australia) Operational
Assets & Workflows (Asia Pacific - Japan) Operational
Assets & Workflows (Asia Pacific - Singapore) Operational
Assets & Workflows (South America - Brazil) Operational
Assets & Workflows (GovCloud US Federal) Operational
Assets & Workflows (GovCloud US SLED) Operational
Assets & Workflows (GovCloud US 3) Operational
HighBond - Analytics Operational
Analytics (North America - Canada) Operational
Analytics (North America - US) Operational
Analytics (Europe - Germany) Operational
Analytics (Africa - South Africa) Operational
Analytics (Asia Pacific - Australia) Operational
Analytics (Asia Pacific - Japan) Operational
Analytics (South America - Brazil) Operational
Analytics (GovCloud US Federal) Operational
Analytics (GovCloud US SLED) Operational
HighBond - Activity Tracker Operational
Activity Tracker (North America - US) Operational
Activity Tracker (North America - Canada) Operational
Activity Tracker (South America - Brazil) Operational
Activity Tracker (Europe - Germany) Operational
Activity Tracker (Africa - South Africa) Operational
Activity Tracker (Asia Pacific - Japan) Operational
Activity Tracker (Asia Pacific - Singapore) Operational
Activity Tracker (Asia Pacific - Australia) Operational
Activity Tracker (GovCloud US Federal) Operational
Activity Tracker (GovCloud US SLED) Operational
HighBond - Assessments Operational
Assessments (North America - Canada) Operational
Assessments (North America - US) Operational
Assessments (Europe - Germany) Operational
Assessments (Europe - UK) Operational
Assessments (Africa - South Africa) Operational
Assessments (Asia Pacific - Australia) Operational
Assessments (Asia Pacific - Singapore) Operational
Assessments (Asia Pacific - Japan) Operational
Assessments (South America - Brazil) Operational
Assessments (GovCloud US Federal) Operational
Assessments (GovCloud US SLED) Operational
HighBond - Asset Inventory Operational
Asset Inventory (North America - Canada) Operational
Asset Inventory (North America - US) Operational
Asset Inventory (Europe - Germany) Operational
Asset Inventory (Africa - South Africa) Operational
Asset Inventory (Asia Pacific - Australia) Operational
Asset Inventory (Asia Pacific - Japan) Operational
Asset Inventory (South America - Brazil) Operational
Asset Inventory (GovCloud US Federal) Operational
Asset Inventory (GovCloud US SLED) Operational
HighBond - Asset Manager Operational
Asset Manager (North America - Canada) Operational
Asset Manager (North America - US) Operational
Asset Manager (Europe - Germany) Operational
Asset Manager (Europe - UK) Operational
Asset Manager (Africa - South Africa) Operational
Asset Manager (Asia Pacific - Australia) Operational
Asset Manager (Asia Pacific - Japan) Operational
Asset Manager (South America - Brazil) Operational
Asset Manager (Asia Pacific - Singapore) Operational
HighBond - Assurance Plans Operational
Assurance Plans (North America - Canada) Operational
Assurance Plans (North America - US) Operational
Assurance Plans (Europe - Germany) Operational
Assurance Plans (Africa - South Africa) Operational
Assurance Plans (Asia Pacific - Australia) Operational
Assurance Plans (Asia Pacific - Japan) Operational
Assurance Plans (South America - Brazil) Operational
Assurance Plans (GovCloud US Federal) Operational
Assurance Plans (GovCloud US SLED) Operational
HighBond - Audit Operational
Audit (Africa - South Africa) Operational
Audit (Asia Pacific - Australia) Operational
Audit (Asia Pacific - Japan) Operational
Audit (Asia Pacific - Singapore) Operational
Audit (Europe - Germany) Operational
Audit (Europe - UK) Operational
Audit (North America - Canada) Operational
Audit (North America - US) Operational
Audit (South America - Brazil) Operational
HighBond - Compliance Maps Operational
Compliance Maps (North America - Canada) Operational
Compliance Maps (North America - US) Operational
Compliance Maps (Europe - Germany) Operational
Compliance Maps (Europe - UK) Operational
Compliance Maps (Africa - South Africa) Operational
Compliance Maps (Asia Pacific - Australia) Operational
Compliance Maps (Asia Pacific - Singapore) Operational
Compliance Maps (Asia Pacific - Japan) Operational
Compliance Maps (South America - Brazil) Operational
Compliance Maps (GovCloud US Federal) Operational
Compliance Maps (GovCloud US SLED) Operational
HighBond - Downloads Operational
Downloads (North America - Canada) Operational
Downloads (North America - US) Operational
Downloads (Europe - Germany) Operational
Downloads (Africa - South Africa) Operational
Downloads (Asia Pacific - Australia) Operational
Downloads (Asia Pacific - Japan) Operational
Downloads (South America - Brazil) Operational
Downloads (GovCloud US Federal) Operational
Downloads (GovCloud US SLED) Operational
HighBond - Frameworks Operational
Frameworks (North America - Canada) Operational
Frameworks (North America - US) Operational
Frameworks (Europe - Germany) Operational
Frameworks (Europe - UK) Operational
Frameworks (Africa - South Africa) Operational
Frameworks (Asia Pacific - Australia) Operational
Frameworks (Asia Pacific - Japan) Operational
Frameworks (Asia Pacific - Singapore) Operational
Frameworks (South America - Brazil) Operational
Frameworks (GovCloud US Federal) Operational
Frameworks (GovCloud US SLED) Operational
HighBond - Help Docs Operational
Help Docs (North America - Canada) Operational
Help Docs (North America - US) Operational
Help Docs (Europe - Germany) Operational
Help Docs (Africa - South Africa) Operational
Help Docs (Asia Pacific - Australia) Operational
Help Docs (Asia Pacific - Japan) Operational
Help Docs (South America - Brazil) Operational
Help Docs (GovCloud US Federal) Operational
Help Docs (GovCloud US SLED) Operational
HighBond - Issue Tracker Operational
Issue Tracker (North America - Canada) Operational
Issue Tracker (North America - US) Operational
Issue Tracker (Europe - Germany) Operational
Issue Tracker (Africa - South Africa) Operational
Issue Tracker (Asia Pacific - Australia) Operational
Issue Tracker (Asia Pacific - Japan) Operational
Issue Tracker (South America - Brazil) Operational
Issue Tracker (GovCloud US Federal) Operational
Issue Tracker (GovCloud US SLED) Operational
HighBond - Launchpad Operational
Launchpad (North America - US) Operational
Launchpad (GovCloud US Federal) Operational
Launchpad (GovCloud US SLED) Operational
Launchpad (GovCloud US 3) Operational
HighBond - Mission Control Operational
Mission Control (North America - Canada) Operational
Mission Control (North America - US) Operational
Mission Control (Europe - Germany) Operational
Mission Control (Africa - South Africa) Operational
Mission Control (Asia Pacific - Australia) Operational
Mission Control (Asia Pacific - Japan) Operational
Mission Control (South America - Brazil) Operational
Mission Control (GovCloud US Federal) Operational
Mission Control (GovCloud US SLED) Operational
HighBond - Notification Service Operational
Notification Service (North America - US) Operational
Notification Service (North America - Canada) Operational
Notification Service (South America - Brazil) Operational
Notification Service (Europe - Germany) Operational
Notification Service (Africa - South Africa) Operational
Notification Service (Asia Pacific - Japan) Operational
Notification Service (Asia Pacific - Singapore) Operational
Notification Service (Asia Pacific - Australia) Operational
Notification Service (GovCloud US Federal) Operational
Notification Service (GovCloud US SLED) Operational
HighBond - Projects Operational
Projects (North America - Canada) Operational
Projects (North America - US) Operational
Projects (Europe - Germany) Operational
Projects (Europe - UK) Operational
Projects (Africa - South Africa) Operational
Projects (Asia Pacific - Australia) Operational
Projects (Asia Pacific - Japan) Operational
Projects (Asia Pacific - Singapore) Operational
Projects (South America - Brazil) Operational
Projects (GovCloud US Federal) Operational
Projects (GovCloud US SLED) Operational
Projects (GovCloud US 3) Operational
HighBond - Reports Operational
Reports (North America - Canada) Operational
Reports (North America - US) Operational
Reports (Europe - Germany) Operational
Reports (Africa - South Africa) Operational
Reports (Asia Pacific - Australia) Operational
Reports (Asia Pacific - Japan) Operational
Reports (Asia Pacific - Singapore) Operational
Reports (South America - Brazil) Operational
Reports (GovCloud US Federal) Operational
Reports (GovCloud US SLED) Operational
HighBond - Results Operational
Results (North America - Canada) Operational
Results (North America - US) Operational
Results (Europe - Germany) Operational
Results (Africa - South Africa) Operational
Results (Asia Pacific - Australia) Operational
Results (Asia Pacific - Japan) Operational
Results (Asia Pacific - Singapore) Operational
Results (South America - Brazil) Operational
Results (GovCloud US Federal) Operational
Results (GovCloud US SLED) Operational
Results (GovCloud US 3) Operational
HighBond - Risk Manager Operational
Risk Manager (North America - Canada) Operational
Risk Manager (North America - US) Operational
Risk Manager (Europe - Germany) Operational
Risk Manager (Europe - UK) Operational
Risk Manager (Africa - South Africa) Operational
Risk Manager (Asia Pacific - Australia) Operational
Risk Manager (Asia Pacific - Japan) Operational
Risk Manager (Asia Pacific - Singapore) Operational
Risk Manager (South America - Brazil) Operational
Risk Manager (GovCloud US Federal) Operational
Risk Manager (GovCloud US SLED) Operational
HighBond - Robots Operational
Robots (North America - Canada) Operational
Robots (North America - US) Operational
Robots (Europe - Germany) Operational
Robots (Africa - South Africa) Operational
Robots (Asia Pacific - Australia) Operational
Robots (Asia Pacific - Japan) Operational
Robots (Asia Pacific - Singapore) Operational
Robots (South America - Brazil) Operational
Robots (GovCloud US Federal) Operational
Robots (GovCloud US SLED) Operational
Robots (GovCloud US 3) Operational
HighBond - Scheduler Operational
Scheduler (North America - Canada) Operational
Scheduler (North America - US) Operational
Scheduler (Europe - Germany) Operational
Scheduler (Europe - UK) Operational
Scheduler (Africa - South Africa) Operational
Scheduler (Asia Pacific - Australia) Operational
Scheduler (Asia Pacific - Singapore) Operational
Scheduler (Asia Pacific - Japan) Operational
Scheduler (South America - Brazil) Operational
Scheduler (GovCloud US Federal) Operational
Scheduler (GovCloud US SLED) Operational
HighBond - Strategy Operational
Strategy (North America - Canada) Operational
Strategy (North America - US) Operational
Strategy (Europe - Germany) Operational
Strategy (Africa - South Africa) Operational
Strategy (Asia Pacific - Australia) Operational
Strategy (Europe - UK) Operational
Strategy (Asia Pacific - Japan) Operational
Strategy (Asia Pacific - Singapore) Operational
Strategy (South America - Brazil) Operational
Strategy (GovCloud US Federal) Operational
Strategy (GovCloud US SLED) Operational
Strategy (GovCloud US 3) Operational
HighBond - Storyboards Operational
Storyboards (North America - Canada) Operational
Storyboards (North America - US) Operational
Storyboards (Europe - Germany) Operational
Storyboards (Africa - South Africa) Operational
Storyboards (Asia Pacific - Australia) Operational
Storyboards (Asia Pacific - Japan) Operational
Storyboards (South America - Brazil) Operational
Storyboards (GovCloud US Federal) Operational
Storyboards (GovCloud US SLED) Operational
HighBond - Task Tracker Operational
Task Tracker (North America - Canada) Operational
Task Tracker (North America - US) Operational
Task Tracker (Europe - Germany) Operational
Task Tracker (Africa - South Africa) Operational
Task Tracker (Asia Pacific - Australia) Operational
Task Tracker (Asia Pacific - Japan) Operational
Task Tracker (South America - Brazil) Operational
Task Tracker (GovCloud US Federal) Operational
Task Tracker (GovCloud US SLED) Operational
HighBond - Timesheets Operational
Timesheets (North America - Canada) Operational
Timesheets (North America - US) Operational
Timesheets (Europe - Germany) Operational
Timesheets (Europe - UK) Operational
Timesheets (Africa - South Africa) Operational
Timesheets (Asia Pacific - Australia) Operational
Timesheets (Asia Pacific - Singapore) Operational
Timesheets (Asia Pacific - Japan) Operational
Timesheets (South America - Brazil) Operational
Timesheets (GovCloud US Federal) Operational
Timesheets (GovCloud US SLED) Operational
HighBond - Toolkits Operational
Toolkits (North America - Canada) Operational
Toolkits (North America - US) Operational
Toolkits (Europe - Germany) Operational
Toolkits (Africa - South Africa) Operational
Toolkits (Asia Pacific - Australia) Operational
Toolkits (Asia Pacific - Japan) Operational
Toolkits (Asia Pacific - Singapore) Operational
Toolkits (South America - Brazil) Operational
Toolkits (GovCloud US Federal) Operational
Toolkits (GovCloud US SLED) Operational
Toolkits (GovCloud US 3) Operational
Mission Driven - Boardeffect Operational
Boardeffect (North America - Canada) Operational
Boardeffect (North America - US) Operational
Boardeffect (Europe - Germany) Operational
Boardeffect (Europe - UK) Operational
Boardeffect (Asia Pacific - Australia) Operational
Boardeffect (US Federal) Operational
Mission Driven - Community Operational
Community (North America - Canada) Operational
Community (North America - US) Operational
Mission Driven - iCompass Operational
iCompass (North America - Canada) Operational
iCompass (North America - US) Operational
Mission Driven - BoardDocs Operational
BoardDocs (North America - US) Operational
Network - Director Network Operational
Director Network (Europe - Germany) Operational
Risk Intelligence - Risk Intelligence Data Operational
Risk Intelligence Data (North America - US) Operational
Risk Intelligence Data (Europe - Germany) Operational
Risk Intelligence - Info4c Operational
Info4c (North America - US) Operational
Info4c (Europe - Germany) Operational
Diligent Contact Center Operational
Diligent Contact Center (North America - US) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Advisory - HighBond in Europe (UK) Region Dec 4, 2024 21:00 - Dec 5, 2024 01:00 UTC
HighBond in Europe (UK) Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, HighBond may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring HighBond execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Nov 29, 2024 - 13:13 UTC
Maintenance Advisory - HighBond in Asia Pacific (Japan) Region Dec 5, 2024 18:00-22:00 UTC
HighBond in Asia Pacific (Japan) Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, HighBond may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring HighBond execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Nov 29, 2024 - 13:10 UTC
Maintenance Advisory - HighBond in Africa (South Africa) Regions Dec 6, 2024 21:00 - Dec 7, 2024 01:00 UTC

Services/Location:
HighBond in Africa (South Africa) Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, HighBond may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring HighBond execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Nov 21, 2024 - 20:44 UTC
Maintenance Advisory - HighBond in Asia Pacific (Singapore, Australia) Region Dec 10, 2024 17:30-21:30 UTC

Services/Location:
Maintenance Advisory - HighBond in Asia Pacific (Singapore, Australia) Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, HighBond may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring HighBond execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Nov 21, 2024 - 20:30 UTC
Maintenance Advisory - HighBond in Europe (Germany) Region Dec 11, 2024 23:00 - Dec 12, 2024 03:00 UTC

Services/Location:
HighBond in Europe (Germany) Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, HighBond may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring HighBond execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Nov 21, 2024 - 20:37 UTC
Maintenance Advisory - HighBond in South America (Brazil) and North America (Canada) Regions Dec 13, 2024 03:00-07:00 UTC

Services/Location:
HighBond in South America (Brazil) and North America (Canada) Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, HighBond may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring HighBond execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Nov 21, 2024 - 19:21 UTC
Maintenance Advisory - HighBond in North America (US) Region Dec 14, 2024 03:00-07:00 UTC

Services/Location:
HighBond in North America (US) Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, HighBond may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring HighBond execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Nov 21, 2024 - 19:24 UTC
Past Incidents
Dec 1, 2024

No incidents reported today.

Nov 30, 2024
Maintenance Advisory - Boards, Boardeffect, Questionnaires,Messenger, Minutes and Entities in multiple regions.
Completed - The scheduled maintenance has been completed.
Nov 30, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 16:00 UTC
Scheduled -
Services/Location:
Boards, Boardeffect, Questionnaires,Messenger, Minutes and Entities in Multiple Regions.

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result,Boards, Boardeffect, Questionnaires,Messenger, Minutes and Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Boards, Boardeffect, Questionnaires,Messenger, Minutes and Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Nov 29, 14:29 UTC
Nov 29, 2024
Boards - Customers are unable to access the site in EMEA
Resolved - This incident has been resolved.
Nov 29, 17:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 17:43 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 17:39 UTC
Investigating - When trying to login to Boards users in EMEA are unable to access the web application. Users can use the iPad service to access Boards as a workaround.
Nov 29, 17:33 UTC
Third-Party Manager - Users from EU region encountering issues in workflows were not triggered.
Resolved - This incident has been resolved.
Nov 29, 14:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 14:23 UTC
Investigating - We are currently investigating this issue.
Nov 29, 14:23 UTC
Maintenance Advisory - Policy Manager in EU Region
Completed - The scheduled maintenance has been completed.
Nov 29, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 03:30 UTC
Scheduled -
Services/Location:
Policy Manager in EU Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Policy Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Policy Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsuppor
Nov 26, 19:35 UTC
HighBond Launchpad - Some Users are Unable to Access the Site
Resolved - This incident has been resolved.
Nov 29, 04:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 23:02 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 28, 18:36 UTC
Investigating - Users have reported being unable to access the Launchpad site.
Nov 28, 17:48 UTC
Nov 28, 2024
Boards - Users Unable to Sync Books
Resolved - This incident has been resolved.
Nov 28, 22:52 UTC
Investigating - Users have reported "An Unexpected Error Occurred" when signing in on their iPads and attempting to sync their books.
Nov 28, 18:56 UTC
HighBond Launchpad update rollout
Completed - The scheduled maintenance has been completed.
Nov 28, 02:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 22:45 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 27, 22:44 UTC
Nov 27, 2024
HighBond Launchpad update rollout
Completed - The scheduled maintenance has been completed.
Nov 27, 22:06 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 18:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 18:06 UTC
Scheduled - We will be rolling out an update for our authentication and security functions within the Diligent One Platform. During this maintenance window users may temporarily experience login issues.
Nov 27, 18:05 UTC
Boards - Users Unable to Sync Books
Resolved - This incident has been resolved.
Nov 27, 20:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 16:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 26, 16:45 UTC
Investigating - Users from EMEA region are experiencing an unexpected error when attempting to sync books in the iOS Boards app.
Nov 26, 16:27 UTC
Boards - Users are Unable to Upload PowerPoint documents
Resolved - This incident has been resolved.
Nov 27, 07:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 22:43 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 26, 22:40 UTC
Investigating - Users in the US region are experiencing issues uploading PowerPoint documents, receiving a "failed document" error.
Nov 26, 20:27 UTC
Nov 26, 2024
Maintenance Advisory - Robots Service in GovCloud US (Federal, SLED, 3)
Completed - The scheduled maintenance has been completed.
Nov 26, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 02:30 UTC
Scheduled -
Services/Location:
Robots Service in GovCloud US (Federal, SLED, 3)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, HighBond Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring HighBond Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Nov 21, 20:47 UTC
Nov 25, 2024
Boards - Users are experiencing error when syncing new materials iOS in North American and Canada region
Resolved - This incident has been resolved.
Nov 25, 17:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 16:36 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 16:33 UTC
Investigating - Users are experiencing error when syncing new materials iOS in North American and Canada region. We are currently investigating.
Nov 25, 16:13 UTC
Nov 24, 2024
Maintenance Advisory - Boards, Boardeffect, Questionnaires, Minutes and Messenger in US, Canada and EMEA Regions
Completed - The scheduled maintenance has been completed.
Nov 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 06:00 UTC
Scheduled -
Services/Location:
Boards, Boardeffect, Questionnaires, Minutes and Messenger in US, Canada and EMEA Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Boards, Boardeffect, Questionnaires, Minutes and Messenger may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Boards, Boardeffect, Questionnaires, Minutes and Messenger execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Nov 21, 07:53 UTC
Nov 23, 2024
Login is not working for Boards Web in Australia
Resolved - This incident has been resolved.
Nov 23, 15:20 UTC
Investigating - We are currently investigating this issue.
Nov 23, 14:02 UTC
Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
BoardDocs - Console Sites Redirecting to BoardDocs Homepage.
Resolved - This incident has been resolved.
Nov 19, 03:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 03:33 UTC
Investigating - Users in the US region attempting to access console sites are being redirected to the BoardDocs homepage.
Nov 18, 18:51 UTC
Nov 18, 2024
Questionnaires - Users Facing Degraded Performance
Resolved - This incident has been resolved.
Nov 18, 21:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 16:29 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 18, 16:28 UTC
Investigating - Users in the US region are experiencing slow performance, with pages taking longer to load.
Nov 18, 15:31 UTC
Third-Party Manager - Users from EU region experiencing login issues
Resolved - This incident has been resolved.
Nov 18, 11:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 10:34 UTC
Investigating - We are currently investigating this issue.
Nov 18, 08:27 UTC
Nov 17, 2024
Maintenance Advisory - Boards, Boardeffect, Minutes and Messenger in Multiple Regions
Completed - The scheduled maintenance has been completed.
Nov 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 UTC
Scheduled -
Services/Location:
Boards, Boardeffect and Messenger in US, Canada, EMEA, UK and US Federal Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Boards, Boardeffect, Minutes and Messenger may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Boards, Boardeffect, Minutes and Messenger execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Nov 14, 16:17 UTC
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