Diligent Customer Facing Status

All Systems Operational

Compliance - COI Manager Operational

COI Manager (North America - US) Operational

COI Manager (Europe - Germany) Operational

Compliance - Compliance Wave Operational

Compliance Wave (North America - US) Operational

Compliance - Entities Operational

Entities (North America - Canada) Operational

Entities (North America - US) Operational

Entities (Europe - Germany) Operational

Entities (Europe - UK) Operational

Entities (Asia Pacific - Australia) Operational

Compliance - ESG (Accuvio) Operational

ESG (Accuvio) (Europe - Germany) Operational

ESG (Accuvio) (North America - US) Operational

Compliance - Policy Operational

Policy (North America - US) Operational

Policy (Europe - Germany) Operational

Compliance - Third-Party Manager Operational

Data - Compensation & Governance Intel (CgLytics) Operational

Data - Diligent Governance Intel (Manzama) Operational

Diligent Governance Intel (Manzama) (North America - US) Operational

Data - Diligent Market Intelligence Operational

Diligent Market Intelligence (North America - US) Operational

Data - Risk Intelligence Data Operational

Risk Intelligence Data (North America - US) Operational

Risk Intelligence Data (Europe - Germany) Operational

Data - Info4c Operational

Info4c (North America - US) Operational

Info4c (Europe - Germany) Operational

Mission Driven - Boardeffect Operational

Platform - ACL Analytics Operational

ACL Analytics (North America - Canada) Operational

ACL Analytics (North America - US) Operational

ACL Analytics (Europe - Germany) Operational

ACL Analytics (Europe - UK) Operational

ACL Analytics (Africa - South Africa) Operational

ACL Analytics (Asia Pacific - Australia) Operational

ACL Analytics (Asia Pacific - Japan) Operational

ACL Analytics (South America - Brazil) Operational

ACL Analytics (Gov - US SLED) Operational

ACL Analytics (Asia Pacific - Singapore) Operational

ACL Analytics (Gov - US Fed) Operational

Platform - Activity Center Operational

Activity Center (North America - Canada) Operational

Activity Center (North America - US) Operational

Activity Center (Europe - Germany) Operational

Activity Center (Europe - UK) Operational

Activity Center (Africa - South Africa) Operational

Activity Center (Asia Pacific - Australia) Operational

Activity Center (Asia Pacific - Japan) Operational

Activity Center (Asia Pacific - Singapore) Operational

Activity Center (South America - Brazil) Operational

Activity Center (Gov - US DOD) Operational

Platform - Activity Tracker Operational

Activity Tracker (North America - US) Operational

Activity Tracker (North America - Canada) Operational

Activity Tracker (South America - Brazil) Operational

Activity Tracker (Europe - Germany) Operational

Activity Tracker (Europe - UK) Operational

Activity Tracker (Africa - South Africa) Operational

Activity Tracker (Asia Pacific - Japan) Operational

Activity Tracker (Asia Pacific - Singapore) Operational

Activity Tracker (Asia Pacific - Australia) Operational

Activity Tracker (Gov - US SLED) Operational

Activity Tracker (Gov - US Fed) Operational

Activity Tracker (Gov - US DOD) Operational

Platform - Assessments Operational

Assessments (North America - Canada) Operational

Assessments (North America - US) Operational

Assessments (Europe - Germany) Operational

Assessments (Europe - UK) Operational

Assessments (Africa - South Africa) Operational

Assessments (Asia Pacific - Australia) Operational

Assessments (Asia Pacific - Singapore) Operational

Assessments (Asia Pacific - Japan) Operational

Assessments (South America - Brazil) Operational

Assessments (Gov - US SLED) Operational

Assessments (Gov - US Fed) Operational

Platform - Asset Inventory Operational

Asset Inventory (North America - Canada) Operational

Asset Inventory (North America - US) Operational

Asset Inventory (Europe - Germany) Operational

Asset Inventory (Europe - UK) Operational

Asset Inventory (Africa - South Africa) Operational

Asset Inventory (Asia Pacific - Australia) Operational

Asset Inventory (Asia Pacific - Japan) Operational

Asset Inventory (Asia Pacific - Singapore) Operational

Asset Inventory (South America - Brazil) Operational

Asset Inventory (Gov - US SLED) Operational

Asset Inventory (Gov - US Fed) Operational

Platform - Asset Manager Operational

Asset Manager (North America - Canada) Operational

Asset Manager (North America - US) Operational

Asset Manager (Europe - Germany) Operational

Asset Manager (Europe - UK) Operational

Asset Manager (Africa - South Africa) Operational

Asset Manager (Asia Pacific - Australia) Operational

Asset Manager (Asia Pacific - Japan) Operational

Asset Manager (South America - Brazil) Operational

Asset Manager (Asia Pacific - Singapore) Operational

Asset Manager (Gov - US SLED) Operational

Asset Manager (Gov - US Fed) Operational

Platform - Assets & Workflows Operational

Assets & Workflows (North America - Canada) Operational

Assets & Workflows (North America - US) Operational

Assets & Workflows (Europe - Germany) Operational

Assets & Workflows (Europe - UK) Operational

Assets & Workflows (Africa - South Africa) Operational

Assets & Workflows (Asia Pacific - Australia) Operational

Assets & Workflows (Asia Pacific - Japan) Operational

Assets & Workflows (Asia Pacific - Singapore) Operational

Assets & Workflows (South America - Brazil) Operational

Assets & Workflows (Gov - US SLED) Operational

Assets & Workflows (Gov - US DOD) Operational

Assets & Workflows (Gov - US Fed) Operational

Platform - Assurance Plans Operational

Assurance Plans (North America - Canada) Operational

Assurance Plans (North America - US) Operational

Assurance Plans (Europe - Germany) Operational

Assurance Plans (Europe - UK) Operational

Assurance Plans (Africa - South Africa) Operational

Assurance Plans (Asia Pacific - Australia) Operational

Assurance Plans (Asia Pacific - Japan) Operational

Assurance Plans (Asia Pacific - Singapore) Operational

Assurance Plans (South America - Brazil) Operational

Assurance Plans (Gov - US SLED) Operational

Assurance Plans (Gov - US Fed) Operational

Platform - Audit Operational

Audit (North America - Canada) Operational

Audit (North America - US) Operational

Audit (Europe - Germany) Operational

Audit (Europe - UK) Operational

Audit (South America - Brazil) Operational

Audit (Africa - South Africa) Operational

Audit (Asia Pacific - Australia) Operational

Audit (Asia Pacific - Japan) Operational

Audit (Asia Pacific - Singapore) Operational

Platform - Compliance Maps Operational

Compliance Maps (North America - Canada) Operational

Compliance Maps (North America - US) Operational

Compliance Maps (Europe - Germany) Operational

Compliance Maps (Europe - UK) Operational

Compliance Maps (Africa - South Africa) Operational

Compliance Maps (Asia Pacific - Australia) Operational

Compliance Maps (Asia Pacific - Singapore) Operational

Compliance Maps (Asia Pacific - Japan) Operational

Compliance Maps (South America - Brazil) Operational

Compliance Maps (Gov - US Fed) Operational

Compliance Maps (Gov - US SLED) Operational

Platform - Downloads Operational

Downloads (North America - Canada) Operational

Downloads (North America - US) Operational

Downloads (Europe - Germany) Operational

Downloads (Europe - UK) Operational

Downloads (Africa - South Africa) Operational

Downloads (Asia Pacific - Australia) Operational

Downloads (Asia Pacific - Japan) Operational

Downloads (Asia Pacific - Singapore) Operational

Downloads (South America - Brazil) Operational

Downloads (Gov - US Fed) Operational

Downloads (Gov - US SLED) Operational

Platform - Frameworks Operational

Frameworks (North America - Canada) Operational

Frameworks (North America - US) Operational

Frameworks (Europe - Germany) Operational

Frameworks (Europe - UK) Operational

Frameworks (Africa - South Africa) Operational

Frameworks (Asia Pacific - Australia) Operational

Frameworks (Asia Pacific - Japan) Operational

Frameworks (Asia Pacific - Singapore) Operational

Frameworks (South America - Brazil) Operational

Frameworks (Gov - US Fed) Operational

Frameworks (Gov - US SLED) Operational

Platform - Issue Management Operational

Issue Management (North America - Canada) Operational

Issue Management (North America - US) Operational

Issue Management (Europe - Germany) Operational

Issue Management (Europe - UK) Operational

Issue Management (Africa - South Africa) Operational

Issue Management (Asia Pacific - Australia) Operational

Issue Management (Asia Pacific - Singapore) Operational

Issue Management (Asia Pacific - Japan) Operational

Issue Management (South America - Brazil) Operational

Platform - Issue Tracker Operational

Issue Tracker (North America - Canada) Operational

Issue Tracker (North America - US) Operational

Issue Tracker (Europe - Germany) Operational

Issue Tracker (Europe - UK) Operational

Issue Tracker (Africa - South Africa) Operational

Issue Tracker (Asia Pacific - Australia) Operational

Issue Tracker (Asia Pacific - Japan) Operational

Issue Tracker (Asia Pacific - Singapore) Operational

Issue Tracker (South America - Brazil) Operational

Issue Tracker (Gov - US Fed) Operational

Issue Tracker (Gov - US SLED) Operational

Platform - Launchpad Operational

Launchpad (North America - US) Operational

Launchpad (Gov - US Fed) Operational

Launchpad (Gov - US SLED) Operational

Launchpad (Gov - US DOD) Operational

Platform - Mission Control Operational

Mission Control (North America - Canada) Operational

Mission Control (North America - US) Operational

Mission Control (Europe - Germany) Operational

Mission Control (Europe - UK) Operational

Mission Control (Africa - South Africa) Operational

Mission Control (Asia Pacific - Australia) Operational

Mission Control (Asia Pacific - Japan) Operational

Mission Control (Asia Pacific - Singapore) Operational

Mission Control (South America - Brazil) Operational

Mission Control (Gov - US Fed) Operational

Mission Control (Gov - US SLED) Operational

Platform - Projects Operational

Projects (North America - Canada) Operational

Projects (North America - US) Operational

Projects (Europe - Germany) Operational

Projects (Europe - UK) Operational

Projects (Africa - South Africa) Operational

Projects (Asia Pacific - Australia) Operational

Projects (Asia Pacific - Japan) Operational

Projects (Asia Pacific - Singapore) Operational

Projects (South America - Brazil) Operational

Projects (Gov - US Fed) Operational

Projects (Gov - US SLED) Operational

Projects (Gov - US DOD) Operational

Platform - Reports Operational

Reports (North America - Canada) Operational

Reports (North America - US) Operational

Reports (Europe - Germany) Operational

Reports (Europe - UK) Operational

Reports (Africa - South Africa) Operational

Reports (Asia Pacific - Australia) Operational

Reports (Asia Pacific - Japan) Operational

Reports (Asia Pacific - Singapore) Operational

Reports (South America - Brazil) Operational

Reports (Gov - US Fed) Operational

Reports (Gov - US SLED) Operational

Platform - Results Operational

Results (North America - Canada) Operational

Results (North America - US) Operational

Results (Europe - Germany) Operational

Results (Europe - UK) Operational

Results (Africa - South Africa) Operational

Results (Asia Pacific - Australia) Operational

Results (Asia Pacific - Japan) Operational

Results (Asia Pacific - Singapore) Operational

Results (South America - Brazil) Operational

Results (Gov - US Fed) Operational

Results (Gov - US SLED) Operational

Results (Gov - US DOD) Operational

Platform - Risk Manager Operational

Risk Manager (North America - Canada) Operational

Risk Manager (North America - US) Operational

Risk Manager (Europe - Germany) Operational

Risk Manager (Europe - UK) Operational

Risk Manager (Africa - South Africa) Operational

Risk Manager (Asia Pacific - Australia) Operational

Risk Manager (Asia Pacific - Japan) Operational

Risk Manager (Asia Pacific - Singapore) Operational

Risk Manager (South America - Brazil) Operational

Risk Manager (Gov - US Fed) Operational

Risk Manager (Gov - US SLED) Operational

Platform - Robots Operational

Robots (North America - Canada) Operational

Robots (North America - US) Operational

Robots (Europe - Germany) Operational

Robots (Europe - UK) Operational

Robots (Africa - South Africa) Operational

Robots (Asia Pacific - Australia) Operational

Robots (Asia Pacific - Japan) Operational

Robots (Asia Pacific - Singapore) Operational

Robots (South America - Brazil) Operational

Robots (Gov - US Fed) Operational

Robots (Gov - US SLED) Operational

Robots (Gov - US DOD) Operational

Platform - Scheduler Operational

Scheduler (North America - Canada) Operational

Scheduler (North America - US) Operational

Scheduler (Europe - Germany) Operational

Scheduler (Europe - UK) Operational

Scheduler (Africa - South Africa) Operational

Scheduler (Asia Pacific - Australia) Operational

Scheduler (Asia Pacific - Singapore) Operational

Scheduler (Asia Pacific - Japan) Operational

Scheduler (South America - Brazil) Operational

Scheduler (Gov - US Fed) Operational

Scheduler (Gov - US SLED) Operational

Platform - Strategy Operational

Strategy (North America - Canada) Operational

Strategy (North America - US) Operational

Strategy (Europe - Germany) Operational

Strategy (Africa - South Africa) Operational

Strategy (Asia Pacific - Australia) Operational

Strategy (Europe - UK) Operational

Strategy (Asia Pacific - Japan) Operational

Strategy (Asia Pacific - Singapore) Operational

Strategy (South America - Brazil) Operational

Strategy (Gov - US Fed) Operational

Strategy (Gov - US SLED) Operational

Strategy (Gov - US DOD) Operational

Platform - Storyboards Operational

Storyboards (North America - Canada) Operational

Storyboards (North America - US) Operational

Storyboards (Europe - Germany) Operational

Storyboards (Europe - UK) Operational

Storyboards (Africa - South Africa) Operational

Storyboards (Asia Pacific - Australia) Operational

Storyboards (Asia Pacific - Japan) Operational

Storyboards (South America - Brazil) Operational

Storyboards (Gov - US Fed) Operational

Storyboards (Gov - US SLED) Operational

Storyboards (Asia Pacific - Singapore) Operational

Platform - Task Tracker Operational

Task Tracker (North America - Canada) Operational

Task Tracker (North America - US) Operational

Task Tracker (Europe - Germany) Operational

Task Tracker (Europe - UK) Operational

Task Tracker (Africa - South Africa) Operational

Task Tracker (Asia Pacific - Australia) Operational

Task Tracker (Asia Pacific - Japan) Operational

Task Tracker (Asia Pacific - Singapore) Operational

Task Tracker (South America - Brazil) Operational

Task Tracker (Gov - US Fed) Operational

Task Tracker (Gov - US SLED) Operational

Platform - Timesheets Operational

Timesheets (North America - Canada) Operational

Timesheets (North America - US) Operational

Timesheets (Europe - Germany) Operational

Timesheets (Europe - UK) Operational

Timesheets (Africa - South Africa) Operational

Timesheets (Asia Pacific - Australia) Operational

Timesheets (Asia Pacific - Singapore) Operational

Timesheets (Asia Pacific - Japan) Operational

Timesheets (South America - Brazil) Operational

Timesheets (Gov - US Fed) Operational

Timesheets (Gov - US SLED) Operational

Platform - Toolkits Operational

Toolkits (North America - Canada) Operational

Toolkits (North America - US) Operational

Toolkits (Europe - Germany) Operational

Toolkits (Europe - UK) Operational

Toolkits (Africa - South Africa) Operational

Toolkits (Asia Pacific - Australia) Operational

Toolkits (Asia Pacific - Japan) Operational

Toolkits (Asia Pacific - Singapore) Operational

Toolkits (South America - Brazil) Operational

Toolkits (Gov - US Fed) Operational

Toolkits (Gov - US SLED) Operational

Toolkits (Gov - US DOD) Operational

Tools - Academy Operational

Academy (North America - US) Operational

Tools - Connect Operational

Connect (North America - US) Operational

Tools - Contact Center Operational

Contact Center (North America - US) Operational

Compliance - Equity Operational

Equity (North America - US) Operational

Data - Compensation & Governance Intel (CGLytics) Operational

Compensation & Governance Intel (CGLytics) (Europe - Germany) Operational

Compliance - Third Party Manager Operational

Third Party Manager (North America - US) Operational

Third Party Manager (Europe - Germany) Operational

Compliance - Vault Operational

Vault (Europe - UK) Operational

Boards & Governance – Community Operational

Community (North America - Canada) Operational

Community (North America - US) Operational

Boards & Governance – BoardEffect Operational

BoardEffect (North America - Canada) Operational

BoardEffect (North America - US) Operational

BoardEffect (Europe - Germany) Operational

BoardEffect (Europe - UK) Operational

BoardEffect (Asia Pacific - Australia) Operational

BoardEffect (Gov - US Fed) Operational

Boards & Governance – BoardDocs Operational

BoardDocs (North America - US) Operational

Boards & Governance – iCompass Operational

iCompass (North America - Canada) Operational

iCompass (North America - US) Operational

Boards & Governance - Boards Operational

Boards (North America - Canada) Operational

Boards (North America - US) Operational

Boards (Europe - Germany) Operational

Boards (Europe - UK) Operational

Boards (Asia Pacific - Australia) Operational

Boards & Governance - Messenger Operational

Messenger (North America - Canada) Operational

Messenger (North America - US) Operational

Messenger (Europe - Germany) Operational

Messenger (Europe - UK) Operational

Messenger (Asia Pacific - Australia) Operational

Boards & Governance - Minutes Operational

Minutes (North America - Canada) Operational

Minutes (North America - US) Operational

Minutes (Europe - Germany) Operational

Minutes (Europe - UK) Operational

Minutes (Asia Pacific - Australia) Operational

Boards & Governance - Workflow Operational

Workflow (Europe - UK) Operational

Boards & Governance - Diligent Data Room Operational

Diligent Data Room (North America - Canada) Operational

Diligent Data Room (North America - US) Operational

Diligent Data Room (Europe - Germany) Operational

Diligent Data Room (Europe - UK) Operational

Diligent Data Room (Asia Pacific - Australia) Operational

Boards & Governance - Questionnaires Operational

Questionnaires (Asia Pacific - Australia) Operational

Questionnaires (Europe - UK) Operational

Questionnaires (North America - Canada) Operational

Questionnaires (North America - US) Operational

Questionnaires (Europe - Germany) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance Advisory - Reports in South Africa, Australia, Japan, Singapore, Germany, Canada, US & Brazil Regions Feb `19`, `2026` `01:00`-`05:00` UTC

Services/Location:

Reports in South Africa, Australia, Japan, Singapore, Germany, Canada, US & Brazil Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Reports may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Reports execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Feb 04, 2026 - 05:29 UTC

Maintenance Advisory - Robots Service in Canada, Brazil & GovCloud US (Federal, SLED, 3) Feb `19`, `2026` `04:00`-`08:00` UTC

Services/Location:

Robots Service in Canada, Brazil & GovCloud US (Federal, SLED, 3) regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. During this window, the Robots Service may be briefly unavailable, and any database-dependent service or API calls initiated by Robots may be impacted. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Feb 10, 2026 - 10:20 UTC

Maintenance Advisory - Issue Manager in CA & JA regions Feb `19`, `2026` `09:00`-`11:00` UTC

Services/Location:
Issue Manager in North America (Canada), Asia Pacific (Japan)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Issue Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Issue Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Feb 17, 2026 - 19:07 UTC

Maintenance Advisory - Issue Manager in US & APAC regions Feb `19`, `2026` `11:00`-`13:00` UTC

Services/Location:
Issue Manager in North America (US), Asia Pacific (Singapore), Asia Pacific (Australia)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Issue Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Issue Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Feb 17, 2026 - 19:10 UTC

Maintenance Advisory - Issue Manager in EU, UK & SA regions Feb `19`, `2026` `13:00`-`15:00` UTC

Services/Location:
Issue Manager in Europe (Germany), Europe (UK), Africa (South Africa)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Issue Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Issue Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Feb 17, 2026 - 19:14 UTC

Maintenance Advisory - Robots Service in Germany Feb `20`, `2026` `00:00`-`04:00` UTC

Services/Location:

Robots Service in Germany region

Impact:
Please be advised that we will be performing routine maintenance on our systems. During this window, the Robots Service may be briefly unavailable, and any database-dependent service or API calls initiated by Robots may be impacted. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Feb 10, 2026 - 10:24 UTC

Maintenance Advisory - Robots Service in US Feb `20`, `2026` `04:00`-`08:00` UTC

Services/Location:

Robots Service in US region

Impact:
Please be advised that we will be performing routine maintenance on our systems. During this window, the Robots Service may be briefly unavailable, and any database-dependent service or API calls initiated by Robots may be impacted. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Feb 10, 2026 - 10:26 UTC

Maintenance Advisory - BoardEffect in the US Region Feb `28`, `2026` `02:00` - Mar `1`, `2026` `02:00` UTC

Services/Location:

BoardEffect in US

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window if your site is scheduled to update on this day. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring BoardEffect in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com
Posted on Feb 12, 2026 - 08:59 UTC

Past Incidents

Feb 18, 2026

Maintenance Advisory - Platform Audit in Germany, UK, South Africa, Australia, Japan & Singapore

Completed - The scheduled maintenance has been completed.
Feb 18, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:00 UTC

Scheduled -
Services/Location:
Platform Audit in Germany, UK, South Africa, Australia, Japan & Singapore

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 18, 06:42 UTC

Maintenance Advisory - Platform Audit in Canada, US & Brazil

Completed - The scheduled maintenance has been completed.
Feb 18, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:30 UTC

Scheduled -
Services/Location:
Platform Audit in Canada, US & Brazil

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 18, 06:35 UTC

Maintenance Advisory - Entities in US and CA regions

Completed - The scheduled maintenance has been completed.
Feb 18, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 07:01 UTC

Scheduled -
Services/Location:
Entities in the United States and Canada

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 16, 16:54 UTC

Maintenance Advisory - Activity Tracker in GovCloud US (Gov, SLED & DOD)

Completed - The scheduled maintenance has been completed.
Feb 18, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 02:30 UTC

Scheduled -
Services/Location:

Activity Tracker service in GovCloud US (Gov, SLED & DOD)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 12, 05:49 UTC

Maintenance Advisory: Platform Results in GovCloud US (Federal, SLED, DOD)

Completed - The scheduled maintenance has been completed.
Feb 18, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 02:00 UTC

Scheduled -
Services/Location:

Platform Results in GovCloud US (Federal, SLED, DOD)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, D1P Results and Schema Manager may become briefly unavailable during this time window. It may impact Visulaizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2 and Query Services as well. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Results execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 13, 08:33 UTC

Maintenance Advisory - Entities in UK region

Completed - The scheduled maintenance has been completed.
Feb 18, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 22:00 UTC

Scheduled -
Services/Location:
Entities in the United Kingdom

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 16, 16:52 UTC

Feb 17, 2026

Maintenance Advisory - Entities in EU region

Completed - The scheduled maintenance has been completed.
Feb 17, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 21:00 UTC

Scheduled -
Services/Location:
Entities in Europe

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 16, 16:50 UTC

Maintenance Advisory - Robots Service in Japan, Australia & Singapore

Completed - The scheduled maintenance has been completed.
Feb 17, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 14:00 UTC

Scheduled -
Services/Location:

Robots Service in Japan, Australia & Singapore regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. During this window, the Robots Service may be briefly unavailable, and any database-dependent service or API calls initiated by Robots may be impacted. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 10, 10:15 UTC

Maintenance Advisory - Entities in APAC region

Completed - The scheduled maintenance has been completed.
Feb 17, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 11:00 UTC

Scheduled -
Services/Location:
Entities in Australia

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 16, 16:44 UTC

Maintenance Advisory - Issue Manager in South America - Brazil

Completed - The scheduled maintenance has been completed.
Feb 17, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 08:00 UTC

Scheduled -
Services/Location:
Issue Manager in South America - Brazil

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Issue Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Issue Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 16, 16:58 UTC

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

Maintenance Advisory - Activity Tracker in South Africa, Australia, Japan, Singapore, Germany, Canada, US, UK & Brazil

Completed - The scheduled maintenance has been completed.
Feb 14, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 02:30 UTC

Scheduled -
Services/Location:

Activity Tracker Service in all commercial regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 12, 05:45 UTC

Feb 13, 2026

Maintenance Advisory - Robots Service in South Africa Region

Completed - The scheduled maintenance has been completed.
Feb 13, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:00 UTC

Scheduled -
Services/Location:

Robots Service in South Africa region.

Impact:
Please be advised that we will be performing routine maintenance on our systems. During this window, the Robots Service may be briefly unavailable, and any database-dependent service or API calls initiated by Robots may be impacted. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots Service execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 6, 07:23 UTC

Feb 12, 2026

Workflow - Users Are Experiencing Intermittent Service Degradation

Resolved - This incident has been resolved.
Feb 12, 13:27 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 12:53 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 12, 12:53 UTC

Investigating - Users are experiencing intermittent service degradation while accessing the application. We are currently investigating. Thank you for your understanding and patience!
Feb 12, 10:58 UTC

Maintenance Advisory: Issue Management in Brazil

Completed - The scheduled maintenance has been completed.
Feb 12, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 09:00 UTC

Scheduled -
Services/Location:

Issue Management in Brazil region.

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Issue Management may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Issue Management execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 5, 04:50 UTC

Feb 11, 2026

Maintenance Advisory: Platform Results in GovCloud US (Federal, SLED, DOD)

Completed - The scheduled maintenance has been completed.
Feb 11, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 02:00 UTC

Scheduled -
Services/Location:

Platform Results in GovCloud US (Federal, SLED, DOD)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, D1P Results and Schema Manager may become briefly unavailable during this time window. It may impact Visualizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2 and Query Services as well. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Results execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 4, 11:05 UTC

Feb 10, 2026

Maintenance Advisory - Robots Service in UK Region

Completed - The scheduled maintenance has been completed.
Feb 10, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 00:00 UTC

Scheduled -
Services/Location:

Robots Service in UK Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. During this window, the Robots Service may be briefly unavailable, and any database-dependent service or API calls initiated by Robots may be impacted. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots Service execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 6, 06:51 UTC

Feb 9, 2026

Maintenance Advisory - Diligent ESG in All Regions

Completed - The scheduled maintenance has been completed.
Feb 9, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 08:30 UTC

Scheduled -
Services/Location:

Diligent ESG in all regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Diligent ESG may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Diligent ESG execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 6, 05:15 UTC

Feb 8, 2026

Maintenance Advisory - BoardEffect in the UK Region

Completed - The scheduled maintenance has been completed.
Feb 8, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 02:00 UTC

Scheduled -
Services/Location:

BoardEffect in UK

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, "BoardEffect" may become briefly unavailable during this time window if your site is scheduled to update on this day. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring "BoardEffect" in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com
Feb 4, 09:14 UTC

Feb 7, 2026

Maintenance Advisory: Platform Results in Brazil, Canada & US

Completed - The scheduled maintenance has been completed.
Feb 7, 10:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 05:30 UTC

Scheduled -
Services/Location:

Platform Results in Brazil, Canada & US

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, D1P Results and Schema Manager may become briefly unavailable during this time window. It may impact Visualizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2 and Query Services as well. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Results execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 2, 13:00 UTC

Maintenance Advisory: Platform Results in Germany, UK & South Africa

Completed - The scheduled maintenance has been completed.
Feb 7, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 03:30 UTC

Scheduled -
Services/Location:

Platform Results in Germany, UK & South Africa

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, D1P Results and Schema Manager may become briefly unavailable during this time window. It may impact Visualizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2 and Query Services as well. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Results execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 2, 12:56 UTC

iCompass - Email Notifications Are Not Being Delivered In The CA Region

Resolved - This incident has been resolved.
Feb 7, 00:29 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 22:50 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 6, 22:50 UTC

Investigating - Email notifications are not being delivered in North America - Canada region. We are currently investigating. Thank you for your understanding and patience!
Feb 6, 21:50 UTC

Feb 6, 2026

Maintenance Advisory: Platform Results in Japan, Australia & Singapore

Completed - The scheduled maintenance has been completed.
Feb 6, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 13:00 UTC

Scheduled -
Services/Location:

Platform Results in Japan, Australia & Singapore

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, D1P Results and Schema Manager may become briefly unavailable during this time window. It may impact Visualizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2 and Query Services as well. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Results execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 2, 12:30 UTC

Feb 5, 2026

No incidents reported.

Feb 4, 2026

Maintenance Advisory - Platform Audit in Germany, UK, South Africa, Australia, Japan & Singapore

Completed - The scheduled maintenance has been completed.
Feb 4, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 16:00 UTC

Scheduled -
Services/Location:

Platform - Audit in Europe - Germany
Platform - Audit in Europe - UK
Platform - Audit in Africa - South Africa
Platform - Audit in Asia Pacific - Australia
Platform - Audit in Asia Pacific - Japan
Platform - Audit in Asia Pacific - Singapore

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 3, 06:19 UTC

Maintenance Advisory - Platform Audit in Canada, US & Brazil

Completed - The scheduled maintenance has been completed.
Feb 4, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 08:00 UTC

Scheduled -
Services/Location:

Platform - Audit in North America - Canada
Platform - Audit in North America - US
Platform - Audit in South America - Brazil

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Feb 3, 06:11 UTC

System Status Dashboard

All Systems Operational

Scheduled Maintenance

Maintenance Advisory - Reports in South Africa, Australia, Japan, Singapore, Germany, Canada, US & Brazil Regions Feb `19`, `2026` `01:00`-`05:00` UTC

Maintenance Advisory - Robots Service in Canada, Brazil & GovCloud US (Federal, SLED, 3) Feb `19`, `2026` `04:00`-`08:00` UTC

Maintenance Advisory - Issue Manager in CA & JA regions Feb `19`, `2026` `09:00`-`11:00` UTC

Maintenance Advisory - Issue Manager in US & APAC regions Feb `19`, `2026` `11:00`-`13:00` UTC

Maintenance Advisory - Issue Manager in EU, UK & SA regions Feb `19`, `2026` `13:00`-`15:00` UTC

Maintenance Advisory - Robots Service in Germany Feb `20`, `2026` `00:00`-`04:00` UTC

Maintenance Advisory - Robots Service in US Feb `20`, `2026` `04:00`-`08:00` UTC

Maintenance Advisory - BoardEffect in the US Region Feb `28`, `2026` `02:00` - Mar `1`, `2026` `02:00` UTC

Past Incidents

Active Incidents & Maintenance

Scheduled Maintenance

Product Status by Region

Recent Incident History

All Systems Operational

Scheduled Maintenance

Maintenance Advisory - Reports in South Africa, Australia, Japan, Singapore, Germany, Canada, US & Brazil Regions Feb 19, 2026 01:00-05:00 UTC

Maintenance Advisory - Robots Service in Canada, Brazil & GovCloud US (Federal, SLED, 3) Feb 19, 2026 04:00-08:00 UTC

Maintenance Advisory - Issue Manager in CA & JA regions Feb 19, 2026 09:00-11:00 UTC

Maintenance Advisory - Issue Manager in US & APAC regions Feb 19, 2026 11:00-13:00 UTC

Maintenance Advisory - Issue Manager in EU, UK & SA regions Feb 19, 2026 13:00-15:00 UTC

Maintenance Advisory - Robots Service in Germany Feb 20, 2026 00:00-04:00 UTC

Maintenance Advisory - Robots Service in US Feb 20, 2026 04:00-08:00 UTC

Maintenance Advisory - BoardEffect in the US Region Feb 28, 2026 02:00 - Mar 1, 2026 02:00 UTC

Past Incidents

Active Incidents & Maintenance

Scheduled Maintenance

Product Status by Region

Recent Incident History

Maintenance Advisory - Reports in South Africa, Australia, Japan, Singapore, Germany, Canada, US & Brazil Regions Feb `19`, `2026` `01:00`-`05:00` UTC

Maintenance Advisory - Robots Service in Canada, Brazil & GovCloud US (Federal, SLED, 3) Feb `19`, `2026` `04:00`-`08:00` UTC

Maintenance Advisory - Issue Manager in CA & JA regions Feb `19`, `2026` `09:00`-`11:00` UTC

Maintenance Advisory - Issue Manager in US & APAC regions Feb `19`, `2026` `11:00`-`13:00` UTC

Maintenance Advisory - Issue Manager in EU, UK & SA regions Feb `19`, `2026` `13:00`-`15:00` UTC

Maintenance Advisory - Robots Service in Germany Feb `20`, `2026` `00:00`-`04:00` UTC

Maintenance Advisory - Robots Service in US Feb `20`, `2026` `04:00`-`08:00` UTC

Maintenance Advisory - BoardEffect in the US Region Feb `28`, `2026` `02:00` - Mar `1`, `2026` `02:00` UTC