Get webhook notifications whenever Diligent Customer Facing creates an incident, updates an incident, resolves an incident or changes a component status.
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 14, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 06:00 UTC
Scheduled -
Services/Location: Entities in All Regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 12, 12:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 11:50 UTC
Scheduled -
Services/Location: Community in US and CA regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 12, 11:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:30 UTC
Scheduled -
Services/Location: Community in US and CA regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 12, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:00 UTC
Scheduled -
Services/Location: Robots in commercial regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 12, 06:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:30 UTC
Scheduled -
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 12, 02:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 02:30 UTC
Scheduled -
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Third-Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring "service name" execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 9, 11:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:30 UTC
Scheduled -
Services/Location: Diligent ESG in all regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Diligent ESG may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Diligent ESG execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 8, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 21:00 UTC
Scheduled -
Services/Location: Diligent Boards & Diligent Messenger in the EMEA Region
Impact: Please be advised that we will be performing a failover maintenance on Diligent Boards & Diligent Messenger to a secondary datacenter. As a result, Diligent Boards will be read only & Diligent Messenger will be unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Diligent Boards & Diligent Messenger execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 7, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 05:30 UTC
Scheduled -
Services/Location: Third Party Manager in US region
Impact: Please be advised that we will be performing infrastructure maintenance on the GDC screening service within Third-Party Manager (TPM). This work is planned for Saturday, March 7, with an expected GDC screening downtime of approximately 3 hours in each region during the migration cutover phase.
During this window, the GDC screening flow will be impacted: GDC screening will be temporarily unavailable. New screenings will not return GDC hits.
Note: During this window, all other TPM capabilities โ other models and flows, and the rest of the application โ will remain available and are expected to operate as normal.
Once maintenance is complete, GDC screening will resume normal operation.
Technical overview: We are migrating the GDC screening search to a new OpenSearch infrastructure to improve performance and reliability.
What do you need to do?: If your processes rely on GDC screening results, please plan to perform screening-dependent activities outside of the scheduled maintenance windows. You may continue to use the TPM application for other actions that do not depend on GDC screening during this time.
Completed -
The scheduled maintenance has been completed.
Mar 7, 04:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 01:30 UTC
Scheduled -
Services/Location: Third Party Manager in EU region
Impact: Please be advised that we will be performing infrastructure maintenance on the GDC screening service within Third-Party Manager (TPM). This work is planned for Saturday, March 7, with an expected GDC screening downtime of approximately 3 hours in each region during the migration cutover phase.
During this window, the GDC screening flow will be impacted: GDC screening will be temporarily unavailable. New screenings will not return GDC hits.
Note: During this window, all other TPM capabilities โ other models and flows, and the rest of the application โ will remain available and are expected to operate as normal.
Once maintenance is complete, GDC screening will resume normal operation.
Technical overview: We are migrating the GDC screening search to a new OpenSearch infrastructure to improve performance and reliability.
What do you need to do?: If your processes rely on GDC screening results, please plan to perform screening-dependent activities outside of the scheduled maintenance windows. You may continue to use the TPM application for other actions that do not depend on GDC screening during this time.
Completed -
The scheduled maintenance has been completed.
Mar 6, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 16:00 UTC
Scheduled -
Services/Location: Platform - Audit in Europe - Germany Platform - Audit in Europe - UK Platform - Audit in Africa - South Africa Platform - Audit in Asia Pacific - Australia Platform - Audit in Asia Pacific - Japan Platform - Audit in Asia Pacific - Singapore
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 6, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 08:00 UTC
Scheduled -
Services/Location: Platform - Audit in North America - Canada Platform - Audit in North America - US Platform - Audit in South America - Brazil
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 6, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 09:00 UTC
Scheduled -
Services/Location: Community in US and CA regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 6, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 05:30 UTC
Scheduled -
Services/Location: Community in US and CA regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 6, 06:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 06:30 UTC
Scheduled -
Services/Location: Third Party Manager in US region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 6, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 02:30 UTC
Scheduled -
Services/Location: Robots service in GovCloud US (Federal, SLED, 3)
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 5, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 16:00 UTC
Scheduled -
Services/Location: Platform - Audit in Europe - Germany Platform - Audit in Europe - UK Platform - Audit in Africa - South Africa Platform - Audit in Asia Pacific - Australia Platform - Audit in Asia Pacific - Japan Platform - Audit in Asia Pacific - Singapore
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 5, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:00 UTC
Scheduled -
Services/Location: Platform - Audit in North America - Canada Platform - Audit in North America - US Platform - Audit in South America - Brazil
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 4, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 16:00 UTC
Scheduled -
Services/Location: Platform - Audit in Europe - Germany Platform - Audit in Europe - UK Platform - Audit in Africa - South Africa Platform - Audit in Asia Pacific - Australia Platform - Audit in Asia Pacific - Japan Platform - Audit in Asia Pacific - Singapore
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 4, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 08:00 UTC
Scheduled -
Services/Location: Platform - Audit in North America - Canada Platform - Audit in North America - US Platform - Audit in South America - Brazil
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 3, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 16:00 UTC
Scheduled -
Services/Location: Platform - Audit in Multiple Regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 3, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:00 UTC
Scheduled -
Services/Location: Platform - Audit in Multiple Regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 3, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 02:00 UTC
Scheduled -
Services/Location: Highbond/D1P Results in GOV(us-gov-west-1), SLED(us-gov-west-1) and DOD(us-gov-west-1)
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, D1P Results and Schema Manager may become briefly unavailable during this time window. It may impact Visulaizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2, and Query Services as well. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Results execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 2, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 16:00 UTC
Scheduled -
Services/Location: Platform - Audit in Europe - Germany Platform - Audit in Europe - UK Platform - Audit in Africa - South Africa Platform - Audit in Asia Pacific - Australia Platform - Audit in Asia Pacific - Japan Platform - Audit in Asia Pacific - Singapore
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 2, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 08:00 UTC
Scheduled -
Services/Location: Platform - Audit in North America - Canada Platform - Audit in North America - US Platform - Audit in South America - Brazil
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 1, 11:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 06:30 UTC
Scheduled -
Services/Location: Highbond/D1P Results in Sรฃo Paulo(sa-east-1), Canada(ca-central-1) and N. Virginia(us-east-1)
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, D1P Results and Schema Manager may become briefly unavailable during this time window. It may impact Visulaizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2, and Query Services as well. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Results execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 1, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 03:30 UTC
Scheduled -
Services/Location: Highbond/D1P Results in Frankfurt(eu-central-1), Cape Town(af-south-1) and London(eu-west-2)
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, D1P Results and Schema Manager may become briefly unavailable during this time window. It may impact Visulaizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2, and Query Services as well. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Results execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Mar 1, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 12:00 UTC
Scheduled -
Please be advised that Diligent will be performing its regular monthly patching maintenance across the enterprise this weekend. This maintenance window will run from Friday through Sunday.
After patching is complete, we will conduct rolling application restarts between 10:00 PM and 2:00 AM in each data centerโs local time zone. This will begin with Australia at 10:00 PM(7:00 AM EST).
During this period, some products may experience brief, intermittent interruptions in service, but we do not anticipate any extended outages. Our teams will closely monitor all systems throughout the maintenance to minimize impact and ensure services are restored quickly if interruptions occur.
Feb 25, 06:29 UTC
Completed -
The scheduled maintenance has been completed.
Mar 1, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 02:00 UTC
Scheduled -
Services/Location:
BoardEffect in US
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window if your site is scheduled to update on this day. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring BoardEffect in the impacted regions outside of the scheduled maintenance window timeline.
Contact: For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com
Feb 12, 08:59 UTC