Diligent Status

Stay informed for any service interruptions

All Systems Operational

Board & Leadership - Boards Operational

Boards (North America - Canada) Operational

Boards (North America - US) Operational

Boards (Europe - Germany) Operational

Boards (Europe - UK) Operational

Boards (Asia Pacific - Australia) Operational

Boards (South America - Brazil) Operational

Boards (Africa - South Africa) Operational

Boards (Asia Pacific - Japan) Operational

Boards (Asia Pacific - Singapore) Operational

Board & Leadership - Messenger Operational

Messenger (North America - Canada) Operational

Messenger (North America - US) Operational

Messenger (Europe - Germany) Operational

Messenger (Europe - UK) Operational

Messenger (Asia Pacific - Australia) Operational

Board & Leadership - Minutes Operational

Minutes (North America - Canada) Operational

Minutes (North America - US) Operational

Minutes (Europe - Germany) Operational

Minutes (Europe - UK) Operational

Minutes (Asia Pacific - Australia) Operational

Board & Leadership - Questionnaires Operational

Questionnaires (North America - Canada) Operational

Questionnaires (North America - US) Operational

Questionnaires (Europe - Germany) Operational

Questionnaires (Europe - UK) Operational

Questionnaires (Asia Pacific - Australia) Operational

Board & Leadership - Secure File Sharing Operational

Secure File Sharing (North America - Canada) Operational

Secure File Sharing (North America - US) Operational

Secure File Sharing (Europe - Germany) Operational

Secure File Sharing (Europe - UK) Operational

Secure File Sharing (Asia Pacific - Australia) Operational

Board & Leadership - Boardpaq Operational

Boardpaq (North America - US) Operational

Board & Leadership - Workflow Operational

Workflow (Europe - UK) Operational

Board & Leadership - Virtualboardroom Operational

Virtualboardroom (Europe - UK) Operational

Virtualboardroom (Europe - Ireland) Operational

Compliance - COI Risk Manager Operational

COI Risk Manager (North America - US) Operational

COI Risk Manager (Europe - Germany) Operational

Compliance - Third-Party Manager Operational

Third-Party Manager (North America - US) Operational

Third-Party Manager (Europe - Germany) Operational

Compliance - Policy Manager Operational

Policy Manager (North America - US) Operational

Policy Manager (Europe - Germany) Operational

Compliance - Incident Manager Operational

Incident Manager (North America - US) Operational

Incident Manager (Europe - Germany) Operational

Compliance - Compliance Wave Operational

Compliance Wave (North America - US) Operational

Data and Intelligence - Compensation & Governance Intel (CgLytics) Operational

Compensation & Governance Intel (Europe - Germany) Operational

Data and Intelligence - Diligent Governance Intel (Manzama) Operational

Diligent Governance Intel (North America - US) Operational

Data and Intelligence - Diligent Market Intelligence Operational

Diligent Market Intelligence Operational

Diligent ESG Operational

Diligent ESG (Europe - Ireland) Operational

Diligent ESG (Europe - Germany) Operational

Diligent ESG (North America - US) Operational

Governance Operations - Entities Operational

Entities (North America - Canada) Operational

Entities (North America - US) Operational

Entities (Europe - Germany) Operational

Entities (Europe - UK) Operational

Entities (Asia Pacific - Australia) Operational

Governance Operations - Equity (Equityeffect) Operational

Equity (North America - US) Operational

Diligent - Academy Operational

Diligent Academy Operational

Diligent Connect Operational

HighBond - Activity Center Operational

Activity Center (North America - Canada) Operational

Activity Center (North America - US) Operational

Activity Center (Europe - Germany) Operational

Activity Center (Asia Pacific - Australia) Operational

Activity Center (Asia Pacific - Japan) Operational

Activity Center (Asia Pacific - Singapore) Operational

Activity Center (South America - Brazil) Operational

Activity Center (GovCloud US 3) Operational

HighBond - Assets & Workflows Operational

Assets & Workflows (North America - Canada) Operational

Assets & Workflows (North America - US) Operational

Assets & Workflows (Europe - Germany) Operational

Assets & Workflows (Europe - UK) Operational

Assets & Workflows (Africa - South Africa) Operational

Assets & Workflows (Asia Pacific - Australia) Operational

Assets & Workflows (Asia Pacific - Japan) Operational

Assets & Workflows (Asia Pacific - Singapore) Operational

Assets & Workflows (South America - Brazil) Operational

Assets & Workflows (GovCloud US Federal) Operational

Assets & Workflows (GovCloud US SLED) Operational

Assets & Workflows (GovCloud US 3) Operational

HighBond - Analytics Operational

Analytics (North America - Canada) Operational

Analytics (North America - US) Operational

Analytics (Europe - Germany) Operational

Analytics (Africa - South Africa) Operational

Analytics (Asia Pacific - Australia) Operational

Analytics (Asia Pacific - Japan) Operational

Analytics (South America - Brazil) Operational

Analytics (GovCloud US Federal) Operational

Analytics (GovCloud US SLED) Operational

HighBond - Activity Tracker Operational

Activity Tracker (North America - US) Operational

Activity Tracker (North America - Canada) Operational

Activity Tracker (South America - Brazil) Operational

Activity Tracker (Europe - Germany) Operational

Activity Tracker (Africa - South Africa) Operational

Activity Tracker (Asia Pacific - Japan) Operational

Activity Tracker (Asia Pacific - Singapore) Operational

Activity Tracker (Asia Pacific - Australia) Operational

Activity Tracker (GovCloud US Federal) Operational

Activity Tracker (GovCloud US SLED) Operational

HighBond - Assessments Operational

Assessments (North America - Canada) Operational

Assessments (North America - US) Operational

Assessments (Europe - Germany) Operational

Assessments (Europe - UK) Operational

Assessments (Africa - South Africa) Operational

Assessments (Asia Pacific - Australia) Operational

Assessments (Asia Pacific - Singapore) Operational

Assessments (Asia Pacific - Japan) Operational

Assessments (South America - Brazil) Operational

Assessments (GovCloud US Federal) Operational

Assessments (GovCloud US SLED) Operational

HighBond - Asset Inventory Operational

Asset Inventory (North America - Canada) Operational

Asset Inventory (North America - US) Operational

Asset Inventory (Europe - Germany) Operational

Asset Inventory (Africa - South Africa) Operational

Asset Inventory (Asia Pacific - Australia) Operational

Asset Inventory (Asia Pacific - Japan) Operational

Asset Inventory (South America - Brazil) Operational

Asset Inventory (GovCloud US Federal) Operational

Asset Inventory (GovCloud US SLED) Operational

HighBond - Asset Manager Operational

Asset Manager (North America - Canada) Operational

Asset Manager (North America - US) Operational

Asset Manager (Europe - Germany) Operational

Asset Manager (Europe - UK) Operational

Asset Manager (Africa - South Africa) Operational

Asset Manager (Asia Pacific - Australia) Operational

Asset Manager (Asia Pacific - Japan) Operational

Asset Manager (South America - Brazil) Operational

Asset Manager (Asia Pacific - Singapore) Operational

Asset Manager (GovCloud US Federal) Operational

Asset Manager (GovCloud US SLED) Operational

HighBond - Assurance Plans Operational

Assurance Plans (North America - Canada) Operational

Assurance Plans (North America - US) Operational

Assurance Plans (Europe - Germany) Operational

Assurance Plans (Africa - South Africa) Operational

Assurance Plans (Asia Pacific - Australia) Operational

Assurance Plans (Asia Pacific - Japan) Operational

Assurance Plans (South America - Brazil) Operational

Assurance Plans (GovCloud US Federal) Operational

Assurance Plans (GovCloud US SLED) Operational

HighBond - Audit Operational

Audit (Africa - South Africa) Operational

Audit (Asia Pacific - Australia) Operational

Audit (Asia Pacific - Japan) Operational

Audit (Asia Pacific - Singapore) Operational

Audit (Europe - Germany) Operational

Audit (Europe - UK) Operational

Audit (North America - Canada) Operational

Audit (North America - US) Operational

Audit (South America - Brazil) Operational

HighBond - Compliance Maps Operational

Compliance Maps (North America - Canada) Operational

Compliance Maps (North America - US) Operational

Compliance Maps (Europe - Germany) Operational

Compliance Maps (Europe - UK) Operational

Compliance Maps (Africa - South Africa) Operational

Compliance Maps (Asia Pacific - Australia) Operational

Compliance Maps (Asia Pacific - Singapore) Operational

Compliance Maps (Asia Pacific - Japan) Operational

Compliance Maps (South America - Brazil) Operational

Compliance Maps (GovCloud US Federal) Operational

Compliance Maps (GovCloud US SLED) Operational

HighBond - Downloads Operational

Downloads (North America - Canada) Operational

Downloads (North America - US) Operational

Downloads (Europe - Germany) Operational

Downloads (Africa - South Africa) Operational

Downloads (Asia Pacific - Australia) Operational

Downloads (Asia Pacific - Japan) Operational

Downloads (South America - Brazil) Operational

Downloads (GovCloud US Federal) Operational

Downloads (GovCloud US SLED) Operational

HighBond - Frameworks Operational

Frameworks (North America - Canada) Operational

Frameworks (North America - US) Operational

Frameworks (Europe - Germany) Operational

Frameworks (Europe - UK) Operational

Frameworks (Africa - South Africa) Operational

Frameworks (Asia Pacific - Australia) Operational

Frameworks (Asia Pacific - Japan) Operational

Frameworks (Asia Pacific - Singapore) Operational

Frameworks (South America - Brazil) Operational

Frameworks (GovCloud US Federal) Operational

Frameworks (GovCloud US SLED) Operational

HighBond - Help Docs Operational

Help Docs (North America - Canada) Operational

Help Docs (North America - US) Operational

Help Docs (Europe - Germany) Operational

Help Docs (Africa - South Africa) Operational

Help Docs (Asia Pacific - Australia) Operational

Help Docs (Asia Pacific - Japan) Operational

Help Docs (South America - Brazil) Operational

Help Docs (GovCloud US Federal) Operational

Help Docs (GovCloud US SLED) Operational

HighBond - Issue Tracker Operational

Issue Tracker (North America - Canada) Operational

Issue Tracker (North America - US) Operational

Issue Tracker (Europe - Germany) Operational

Issue Tracker (Africa - South Africa) Operational

Issue Tracker (Asia Pacific - Australia) Operational

Issue Tracker (Asia Pacific - Japan) Operational

Issue Tracker (South America - Brazil) Operational

Issue Tracker (GovCloud US Federal) Operational

Issue Tracker (GovCloud US SLED) Operational

HighBond - Launchpad Operational

Launchpad (North America - US) Operational

Launchpad (GovCloud US Federal) Operational

Launchpad (GovCloud US SLED) Operational

Launchpad (GovCloud US 3) Operational

HighBond - Mission Control Operational

Mission Control (North America - Canada) Operational

Mission Control (North America - US) Operational

Mission Control (Europe - Germany) Operational

Mission Control (Africa - South Africa) Operational

Mission Control (Asia Pacific - Australia) Operational

Mission Control (Asia Pacific - Japan) Operational

Mission Control (South America - Brazil) Operational

Mission Control (GovCloud US Federal) Operational

Mission Control (GovCloud US SLED) Operational

HighBond - Notification Service Operational

Notification Service (North America - US) Operational

Notification Service (North America - Canada) Operational

Notification Service (South America - Brazil) Operational

Notification Service (Europe - Germany) Operational

Notification Service (Africa - South Africa) Operational

Notification Service (Asia Pacific - Japan) Operational

Notification Service (Asia Pacific - Singapore) Operational

Notification Service (Asia Pacific - Australia) Operational

Notification Service (GovCloud US Federal) Operational

Notification Service (GovCloud US SLED) Operational

HighBond - Projects Operational

Projects (North America - Canada) Operational

Projects (North America - US) Operational

Projects (Europe - Germany) Operational

Projects (Europe - UK) Operational

Projects (Africa - South Africa) Operational

Projects (Asia Pacific - Australia) Operational

Projects (Asia Pacific - Japan) Operational

Projects (Asia Pacific - Singapore) Operational

Projects (South America - Brazil) Operational

Projects (GovCloud US Federal) Operational

Projects (GovCloud US SLED) Operational

Projects (GovCloud US 3) Operational

HighBond - Reports Operational

Reports (North America - Canada) Operational

Reports (North America - US) Operational

Reports (Europe - Germany) Operational

Reports (Africa - South Africa) Operational

Reports (Asia Pacific - Australia) Operational

Reports (Asia Pacific - Japan) Operational

Reports (Asia Pacific - Singapore) Operational

Reports (South America - Brazil) Operational

Reports (GovCloud US Federal) Operational

Reports (GovCloud US SLED) Operational

HighBond - Results Operational

Results (North America - Canada) Operational

Results (North America - US) Operational

Results (Europe - Germany) Operational

Results (Africa - South Africa) Operational

Results (Asia Pacific - Australia) Operational

Results (Asia Pacific - Japan) Operational

Results (Asia Pacific - Singapore) Operational

Results (South America - Brazil) Operational

Results (GovCloud US Federal) Operational

Results (GovCloud US SLED) Operational

Results (GovCloud US 3) Operational

HighBond - Risk Manager Operational

Risk Manager (North America - Canada) Operational

Risk Manager (North America - US) Operational

Risk Manager (Europe - Germany) Operational

Risk Manager (Europe - UK) Operational

Risk Manager (Africa - South Africa) Operational

Risk Manager (Asia Pacific - Australia) Operational

Risk Manager (Asia Pacific - Japan) Operational

Risk Manager (Asia Pacific - Singapore) Operational

Risk Manager (South America - Brazil) Operational

Risk Manager (GovCloud US Federal) Operational

Risk Manager (GovCloud US SLED) Operational

HighBond - Robots Operational

Robots (North America - Canada) Operational

Robots (North America - US) Operational

Robots (Europe - Germany) Operational

Robots (Africa - South Africa) Operational

Robots (Asia Pacific - Australia) Operational

Robots (Asia Pacific - Japan) Operational

Robots (Asia Pacific - Singapore) Operational

Robots (South America - Brazil) Operational

Robots (GovCloud US Federal) Operational

Robots (GovCloud US SLED) Operational

Robots (GovCloud US 3) Operational

HighBond - Scheduler Operational

Scheduler (North America - Canada) Operational

Scheduler (North America - US) Operational

Scheduler (Europe - Germany) Operational

Scheduler (Europe - UK) Operational

Scheduler (Africa - South Africa) Operational

Scheduler (Asia Pacific - Australia) Operational

Scheduler (Asia Pacific - Singapore) Operational

Scheduler (Asia Pacific - Japan) Operational

Scheduler (South America - Brazil) Operational

Scheduler (GovCloud US Federal) Operational

Scheduler (GovCloud US SLED) Operational

HighBond - Strategy Operational

Strategy (North America - Canada) Operational

Strategy (North America - US) Operational

Strategy (Europe - Germany) Operational

Strategy (Africa - South Africa) Operational

Strategy (Asia Pacific - Australia) Operational

Strategy (Europe - UK) Operational

Strategy (Asia Pacific - Japan) Operational

Strategy (Asia Pacific - Singapore) Operational

Strategy (South America - Brazil) Operational

Strategy (GovCloud US Federal) Operational

Strategy (GovCloud US SLED) Operational

Strategy (GovCloud US 3) Operational

HighBond - Storyboards Operational

Storyboards (North America - Canada) Operational

Storyboards (North America - US) Operational

Storyboards (Europe - Germany) Operational

Storyboards (Africa - South Africa) Operational

Storyboards (Asia Pacific - Australia) Operational

Storyboards (Asia Pacific - Japan) Operational

Storyboards (South America - Brazil) Operational

Storyboards (GovCloud US Federal) Operational

Storyboards (GovCloud US SLED) Operational

HighBond - Task Tracker Operational

Task Tracker (North America - Canada) Operational

Task Tracker (North America - US) Operational

Task Tracker (Europe - Germany) Operational

Task Tracker (Africa - South Africa) Operational

Task Tracker (Asia Pacific - Australia) Operational

Task Tracker (Asia Pacific - Japan) Operational

Task Tracker (South America - Brazil) Operational

Task Tracker (GovCloud US Federal) Operational

Task Tracker (GovCloud US SLED) Operational

HighBond - Timesheets Operational

Timesheets (North America - Canada) Operational

Timesheets (North America - US) Operational

Timesheets (Europe - Germany) Operational

Timesheets (Europe - UK) Operational

Timesheets (Africa - South Africa) Operational

Timesheets (Asia Pacific - Australia) Operational

Timesheets (Asia Pacific - Singapore) Operational

Timesheets (Asia Pacific - Japan) Operational

Timesheets (South America - Brazil) Operational

Timesheets (GovCloud US Federal) Operational

Timesheets (GovCloud US SLED) Operational

HighBond - Toolkits Operational

Toolkits (North America - Canada) Operational

Toolkits (North America - US) Operational

Toolkits (Europe - Germany) Operational

Toolkits (Africa - South Africa) Operational

Toolkits (Asia Pacific - Australia) Operational

Toolkits (Asia Pacific - Japan) Operational

Toolkits (Asia Pacific - Singapore) Operational

Toolkits (South America - Brazil) Operational

Toolkits (GovCloud US Federal) Operational

Toolkits (GovCloud US SLED) Operational

Toolkits (GovCloud US 3) Operational

Mission Driven - Boardeffect Operational

Boardeffect (North America - Canada) Operational

Boardeffect (North America - US) Operational

Boardeffect (Europe - Germany) Operational

Boardeffect (Europe - UK) Operational

Boardeffect (Asia Pacific - Australia) Operational

Boardeffect (US Federal) Operational

Mission Driven - Community Operational

Community (North America - Canada) Operational

Community (North America - US) Operational

Mission Driven - iCompass Operational

iCompass (North America - Canada) Operational

iCompass (North America - US) Operational

Mission Driven - BoardDocs Operational

BoardDocs (North America - US) Operational

Network - Director Network Operational

Director Network (Europe - Germany) Operational

Risk Intelligence - Risk Intelligence Data Operational

Risk Intelligence Data (North America - US) Operational

Risk Intelligence Data (Europe - Germany) Operational

Risk Intelligence - Info4c Operational

Info4c (North America - US) Operational

Info4c (Europe - Germany) Operational

Diligent Contact Center Operational

Diligent Contact Center (North America - US) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 21, 2025

No incidents reported today.

Mar 20, 2025

Maintenance Advisory - Highbond Robots Service in GovCloud US (Federal, SLED, 3)

Completed - The scheduled maintenance has been completed.
Mar 20, 04:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 02:30 UTC

Scheduled - Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 13, 14:46 UTC

Mar 19, 2025

No incidents reported.

Mar 18, 2025

Maintenance Advisory - Highbond Robots Service in All Commercial Regions

Completed - The scheduled maintenance has been completed.
Mar 18, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 06:00 UTC

Mar 17, 2025

No incidents reported.

Mar 16, 2025

Maintenance Advisory - BoardEffect in North America - US Region

Completed - The scheduled maintenance has been completed.
Mar 16, 01:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 02:00 UTC

Scheduled -
Services/Location:
BoardEffect in North America - US Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring BoardEffect execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 10, 11:59 UTC

Mar 15, 2025

Maintenance Advisory - Third Party Manager in North America - US Region

Completed - The scheduled maintenance has been completed.
Mar 15, 22:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 14:33 UTC

Scheduled - Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, certain functionalities of "Third-Party Manager," mainly Due Diligence Questionnaires and Intake Forms, will not be available during this period. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform tasks requiring "Third-Party Manager" execution in the impacted regions outside of the scheduled maintenance window.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: diligent.com/support
Mar 15, 14:32 UTC

Maintenance Advisory - Third Party Manager in North America - US Region

Completed - The scheduled maintenance has been completed.
Mar 15, 14:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:00 UTC

Maintenance Advisory - Third-Party Manager in North America - US Region

Completed - The scheduled maintenance has been completed.
Mar 15, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:00 UTC

Scheduled -
Services/Location:
Third-Party Manager in North America - US Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, certain functionalities of Third-Party Manager mainly Due Diligence Questionnaires and Intake Forms, will not be available during this period. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform tasks requiring Third-Party Manager execution in the impacted regions outside of the scheduled maintenance window.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: diligent.com/support
Mar 12, 08:34 UTC

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

Community - Users Unable to access the site

Resolved - This incident has been resolved.
Mar 12, 15:56 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 15:56 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 12, 12:56 UTC

Investigating - Users from US and Canada are unable to access the site and receiving server error.
Mar 12, 12:51 UTC

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

Maintenance Advisory - BoardEffect in North America - US Region

Completed - The scheduled maintenance has been completed.
Mar 8, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 03:00 UTC

Scheduled - Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring BoardEffect execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 1, 00:34 UTC

Maintenance Advisory - Third-Party Manager in North America - US Region

Completed - The scheduled maintenance has been completed.
Mar 8, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 03:01 UTC

Scheduled -
Services/Location:/b>
Third-Party Manager in North America - US Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Third-Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform tasks requiring Third-Party Manager execution in the impacted regions outside of the scheduled maintenance window.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: diligent.com/support
Mar 7, 09:21 UTC

Mar 7, 2025

No incidents reported.