Diligent Customer Facing Status

Partially Degraded Service

Compliance - COI Manager Operational

COI Manager (North America - US) Operational

COI Manager (Europe - Germany) Operational

Compliance - Compliance Wave Operational

Compliance Wave (North America - US) Operational

Compliance - Entities Operational

Entities (North America - Canada) Operational

Entities (North America - US) Operational

Entities (Europe - Germany) Operational

Entities (Europe - UK) Operational

Entities (Asia Pacific - Australia) Operational

Compliance - ESG (Accuvio) Operational

ESG (Accuvio) (Europe - Germany) Operational

ESG (Accuvio) (North America - US) Operational

Compliance - Policy Operational

Policy (North America - US) Operational

Policy (Europe - Germany) Operational

Compliance - Third-Party Manager Operational

Data - Compensation & Governance Intel (CgLytics) Operational

Data - Diligent Governance Intel (Manzama) Operational

Diligent Governance Intel (Manzama) (North America - US) Operational

Data - Diligent Market Intelligence Operational

Diligent Market Intelligence (North America - US) Operational

Data - Risk Intelligence Data Operational

Risk Intelligence Data (North America - US) Operational

Risk Intelligence Data (Europe - Germany) Operational

Data - Info4c Operational

Info4c (North America - US) Operational

Info4c (Europe - Germany) Operational

Mission Driven - Boardeffect Operational

Platform - ACL Analytics Operational

ACL Analytics (North America - Canada) Operational

ACL Analytics (North America - US) Operational

ACL Analytics (Europe - Germany) Operational

ACL Analytics (Europe - UK) Operational

ACL Analytics (Africa - South Africa) Operational

ACL Analytics (Asia Pacific - Australia) Operational

ACL Analytics (Asia Pacific - Japan) Operational

ACL Analytics (South America - Brazil) Operational

ACL Analytics (Gov - US SLED) Operational

ACL Analytics (Asia Pacific - Singapore) Operational

ACL Analytics (Gov - US Fed) Operational

Platform - Activity Center Operational

Activity Center (North America - Canada) Operational

Activity Center (North America - US) Operational

Activity Center (Europe - Germany) Operational

Activity Center (Europe - UK) Operational

Activity Center (Africa - South Africa) Operational

Activity Center (Asia Pacific - Australia) Operational

Activity Center (Asia Pacific - Japan) Operational

Activity Center (Asia Pacific - Singapore) Operational

Activity Center (South America - Brazil) Operational

Activity Center (Gov - US DOD) Operational

Platform - Activity Tracker Operational

Activity Tracker (North America - US) Operational

Activity Tracker (North America - Canada) Operational

Activity Tracker (South America - Brazil) Operational

Activity Tracker (Europe - Germany) Operational

Activity Tracker (Europe - UK) Operational

Activity Tracker (Africa - South Africa) Operational

Activity Tracker (Asia Pacific - Japan) Operational

Activity Tracker (Asia Pacific - Singapore) Operational

Activity Tracker (Asia Pacific - Australia) Operational

Activity Tracker (Gov - US SLED) Operational

Activity Tracker (Gov - US Fed) Operational

Activity Tracker (Gov - US DOD) Operational

Platform - Assessments Operational

Assessments (North America - Canada) Operational

Assessments (North America - US) Operational

Assessments (Europe - Germany) Operational

Assessments (Europe - UK) Operational

Assessments (Africa - South Africa) Operational

Assessments (Asia Pacific - Australia) Operational

Assessments (Asia Pacific - Singapore) Operational

Assessments (Asia Pacific - Japan) Operational

Assessments (South America - Brazil) Operational

Assessments (Gov - US SLED) Operational

Assessments (Gov - US Fed) Operational

Platform - Asset Inventory Operational

Asset Inventory (North America - Canada) Operational

Asset Inventory (North America - US) Operational

Asset Inventory (Europe - Germany) Operational

Asset Inventory (Europe - UK) Operational

Asset Inventory (Africa - South Africa) Operational

Asset Inventory (Asia Pacific - Australia) Operational

Asset Inventory (Asia Pacific - Japan) Operational

Asset Inventory (Asia Pacific - Singapore) Operational

Asset Inventory (South America - Brazil) Operational

Asset Inventory (Gov - US SLED) Operational

Asset Inventory (Gov - US Fed) Operational

Platform - Asset Manager Operational

Asset Manager (North America - Canada) Operational

Asset Manager (North America - US) Operational

Asset Manager (Europe - Germany) Operational

Asset Manager (Europe - UK) Operational

Asset Manager (Africa - South Africa) Operational

Asset Manager (Asia Pacific - Australia) Operational

Asset Manager (Asia Pacific - Japan) Operational

Asset Manager (South America - Brazil) Operational

Asset Manager (Asia Pacific - Singapore) Operational

Asset Manager (Gov - US SLED) Operational

Asset Manager (Gov - US Fed) Operational

Platform - Assets & Workflows Operational

Assets & Workflows (North America - Canada) Operational

Assets & Workflows (North America - US) Operational

Assets & Workflows (Europe - Germany) Operational

Assets & Workflows (Europe - UK) Operational

Assets & Workflows (Africa - South Africa) Operational

Assets & Workflows (Asia Pacific - Australia) Operational

Assets & Workflows (Asia Pacific - Japan) Operational

Assets & Workflows (Asia Pacific - Singapore) Operational

Assets & Workflows (South America - Brazil) Operational

Assets & Workflows (Gov - US SLED) Operational

Assets & Workflows (Gov - US DOD) Operational

Assets & Workflows (Gov - US Fed) Operational

Platform - Assurance Plans Operational

Assurance Plans (North America - Canada) Operational

Assurance Plans (North America - US) Operational

Assurance Plans (Europe - Germany) Operational

Assurance Plans (Europe - UK) Operational

Assurance Plans (Africa - South Africa) Operational

Assurance Plans (Asia Pacific - Australia) Operational

Assurance Plans (Asia Pacific - Japan) Operational

Assurance Plans (Asia Pacific - Singapore) Operational

Assurance Plans (South America - Brazil) Operational

Assurance Plans (Gov - US SLED) Operational

Assurance Plans (Gov - US Fed) Operational

Platform - Audit Operational

Audit (North America - Canada) Operational

Audit (North America - US) Operational

Audit (Europe - Germany) Operational

Audit (Europe - UK) Operational

Audit (South America - Brazil) Operational

Audit (Africa - South Africa) Operational

Audit (Asia Pacific - Australia) Operational

Audit (Asia Pacific - Japan) Operational

Audit (Asia Pacific - Singapore) Operational

Platform - Compliance Maps Operational

Compliance Maps (North America - Canada) Operational

Compliance Maps (North America - US) Operational

Compliance Maps (Europe - Germany) Operational

Compliance Maps (Europe - UK) Operational

Compliance Maps (Africa - South Africa) Operational

Compliance Maps (Asia Pacific - Australia) Operational

Compliance Maps (Asia Pacific - Singapore) Operational

Compliance Maps (Asia Pacific - Japan) Operational

Compliance Maps (South America - Brazil) Operational

Compliance Maps (Gov - US Fed) Operational

Compliance Maps (Gov - US SLED) Operational

Platform - Downloads Operational

Downloads (North America - Canada) Operational

Downloads (North America - US) Operational

Downloads (Europe - Germany) Operational

Downloads (Europe - UK) Operational

Downloads (Africa - South Africa) Operational

Downloads (Asia Pacific - Australia) Operational

Downloads (Asia Pacific - Japan) Operational

Downloads (Asia Pacific - Singapore) Operational

Downloads (South America - Brazil) Operational

Downloads (Gov - US Fed) Operational

Downloads (Gov - US SLED) Operational

Platform - Frameworks Operational

Frameworks (North America - Canada) Operational

Frameworks (North America - US) Operational

Frameworks (Europe - Germany) Operational

Frameworks (Europe - UK) Operational

Frameworks (Africa - South Africa) Operational

Frameworks (Asia Pacific - Australia) Operational

Frameworks (Asia Pacific - Japan) Operational

Frameworks (Asia Pacific - Singapore) Operational

Frameworks (South America - Brazil) Operational

Frameworks (Gov - US Fed) Operational

Frameworks (Gov - US SLED) Operational

Platform - Issue Management Operational

Issue Management (North America - Canada) Operational

Issue Management (North America - US) Operational

Issue Management (Europe - Germany) Operational

Issue Management (Europe - UK) Operational

Issue Management (Africa - South Africa) Operational

Issue Management (Asia Pacific - Australia) Operational

Issue Management (Asia Pacific - Singapore) Operational

Issue Management (Asia Pacific - Japan) Operational

Issue Management (South America - Brazil) Operational

Platform - Issue Tracker Operational

Issue Tracker (North America - Canada) Operational

Issue Tracker (North America - US) Operational

Issue Tracker (Europe - Germany) Operational

Issue Tracker (Europe - UK) Operational

Issue Tracker (Africa - South Africa) Operational

Issue Tracker (Asia Pacific - Australia) Operational

Issue Tracker (Asia Pacific - Japan) Operational

Issue Tracker (Asia Pacific - Singapore) Operational

Issue Tracker (South America - Brazil) Operational

Issue Tracker (Gov - US Fed) Operational

Issue Tracker (Gov - US SLED) Operational

Platform - Launchpad Operational

Launchpad (North America - US) Operational

Launchpad (Gov - US Fed) Operational

Launchpad (Gov - US SLED) Operational

Launchpad (Gov - US DOD) Operational

Platform - Mission Control Operational

Mission Control (North America - Canada) Operational

Mission Control (North America - US) Operational

Mission Control (Europe - Germany) Operational

Mission Control (Europe - UK) Operational

Mission Control (Africa - South Africa) Operational

Mission Control (Asia Pacific - Australia) Operational

Mission Control (Asia Pacific - Japan) Operational

Mission Control (Asia Pacific - Singapore) Operational

Mission Control (South America - Brazil) Operational

Mission Control (Gov - US Fed) Operational

Mission Control (Gov - US SLED) Operational

Platform - Projects Operational

Projects (North America - Canada) Operational

Projects (North America - US) Operational

Projects (Europe - Germany) Operational

Projects (Europe - UK) Operational

Projects (Africa - South Africa) Operational

Projects (Asia Pacific - Australia) Operational

Projects (Asia Pacific - Japan) Operational

Projects (Asia Pacific - Singapore) Operational

Projects (South America - Brazil) Operational

Projects (Gov - US Fed) Operational

Projects (Gov - US SLED) Operational

Projects (Gov - US DOD) Operational

Platform - Reports Operational

Reports (North America - Canada) Operational

Reports (North America - US) Operational

Reports (Europe - Germany) Operational

Reports (Europe - UK) Operational

Reports (Africa - South Africa) Operational

Reports (Asia Pacific - Australia) Operational

Reports (Asia Pacific - Japan) Operational

Reports (Asia Pacific - Singapore) Operational

Reports (South America - Brazil) Operational

Reports (Gov - US Fed) Operational

Reports (Gov - US SLED) Operational

Platform - Results Operational

Results (North America - Canada) Operational

Results (North America - US) Operational

Results (Europe - Germany) Operational

Results (Europe - UK) Operational

Results (Africa - South Africa) Operational

Results (Asia Pacific - Australia) Operational

Results (Asia Pacific - Japan) Operational

Results (Asia Pacific - Singapore) Operational

Results (South America - Brazil) Operational

Results (Gov - US Fed) Operational

Results (Gov - US SLED) Operational

Results (Gov - US DOD) Operational

Platform - Risk Manager Operational

Risk Manager (North America - Canada) Operational

Risk Manager (North America - US) Operational

Risk Manager (Europe - Germany) Operational

Risk Manager (Europe - UK) Operational

Risk Manager (Africa - South Africa) Operational

Risk Manager (Asia Pacific - Australia) Operational

Risk Manager (Asia Pacific - Japan) Operational

Risk Manager (Asia Pacific - Singapore) Operational

Risk Manager (South America - Brazil) Operational

Risk Manager (Gov - US Fed) Operational

Risk Manager (Gov - US SLED) Operational

Platform - Robots Operational

Robots (North America - Canada) Operational

Robots (North America - US) Operational

Robots (Europe - Germany) Operational

Robots (Europe - UK) Operational

Robots (Africa - South Africa) Operational

Robots (Asia Pacific - Australia) Operational

Robots (Asia Pacific - Japan) Operational

Robots (Asia Pacific - Singapore) Operational

Robots (South America - Brazil) Operational

Robots (Gov - US Fed) Operational

Robots (Gov - US SLED) Operational

Robots (Gov - US DOD) Operational

Platform - Scheduler Operational

Scheduler (North America - Canada) Operational

Scheduler (North America - US) Operational

Scheduler (Europe - Germany) Operational

Scheduler (Europe - UK) Operational

Scheduler (Africa - South Africa) Operational

Scheduler (Asia Pacific - Australia) Operational

Scheduler (Asia Pacific - Singapore) Operational

Scheduler (Asia Pacific - Japan) Operational

Scheduler (South America - Brazil) Operational

Scheduler (Gov - US Fed) Operational

Scheduler (Gov - US SLED) Operational

Platform - Strategy Operational

Strategy (North America - Canada) Operational

Strategy (North America - US) Operational

Strategy (Europe - Germany) Operational

Strategy (Africa - South Africa) Operational

Strategy (Asia Pacific - Australia) Operational

Strategy (Europe - UK) Operational

Strategy (Asia Pacific - Japan) Operational

Strategy (Asia Pacific - Singapore) Operational

Strategy (South America - Brazil) Operational

Strategy (Gov - US Fed) Operational

Strategy (Gov - US SLED) Operational

Strategy (Gov - US DOD) Operational

Platform - Storyboards Operational

Storyboards (North America - Canada) Operational

Storyboards (North America - US) Operational

Storyboards (Europe - Germany) Operational

Storyboards (Europe - UK) Operational

Storyboards (Africa - South Africa) Operational

Storyboards (Asia Pacific - Australia) Operational

Storyboards (Asia Pacific - Japan) Operational

Storyboards (South America - Brazil) Operational

Storyboards (Gov - US Fed) Operational

Storyboards (Gov - US SLED) Operational

Storyboards (Asia Pacific - Singapore) Operational

Platform - Task Tracker Operational

Task Tracker (North America - Canada) Operational

Task Tracker (North America - US) Operational

Task Tracker (Europe - Germany) Operational

Task Tracker (Europe - UK) Operational

Task Tracker (Africa - South Africa) Operational

Task Tracker (Asia Pacific - Australia) Operational

Task Tracker (Asia Pacific - Japan) Operational

Task Tracker (Asia Pacific - Singapore) Operational

Task Tracker (South America - Brazil) Operational

Task Tracker (Gov - US Fed) Operational

Task Tracker (Gov - US SLED) Operational

Platform - Timesheets Operational

Timesheets (North America - Canada) Operational

Timesheets (North America - US) Operational

Timesheets (Europe - Germany) Operational

Timesheets (Europe - UK) Operational

Timesheets (Africa - South Africa) Operational

Timesheets (Asia Pacific - Australia) Operational

Timesheets (Asia Pacific - Singapore) Operational

Timesheets (Asia Pacific - Japan) Operational

Timesheets (South America - Brazil) Operational

Timesheets (Gov - US Fed) Operational

Timesheets (Gov - US SLED) Operational

Platform - Toolkits Operational

Toolkits (North America - Canada) Operational

Toolkits (North America - US) Operational

Toolkits (Europe - Germany) Operational

Toolkits (Europe - UK) Operational

Toolkits (Africa - South Africa) Operational

Toolkits (Asia Pacific - Australia) Operational

Toolkits (Asia Pacific - Japan) Operational

Toolkits (Asia Pacific - Singapore) Operational

Toolkits (South America - Brazil) Operational

Toolkits (Gov - US Fed) Operational

Toolkits (Gov - US SLED) Operational

Toolkits (Gov - US DOD) Operational

Tools - Academy Operational

Academy (North America - US) Operational

Tools - Connect Operational

Connect (North America - US) Operational

Tools - Contact Center Operational

Contact Center (North America - US) Operational

Compliance - Equity Operational

Equity (North America - US) Operational

Data - Compensation & Governance Intel (CGLytics) Operational

Compensation & Governance Intel (CGLytics) (Europe - Germany) Operational

Compliance - Third Party Manager Operational

Third Party Manager (North America - US) Operational

Third Party Manager (Europe - Germany) Operational

Compliance - Vault Operational

Vault (Europe - UK) Operational

Boards & Governance – Community Operational

Community (North America - Canada) Operational

Community (North America - US) Operational

Boards & Governance – BoardEffect Operational

BoardEffect (North America - Canada) Operational

BoardEffect (North America - US) Operational

BoardEffect (Europe - Germany) Operational

BoardEffect (Europe - UK) Operational

BoardEffect (Asia Pacific - Australia) Operational

BoardEffect (Gov - US Fed) Operational

Boards & Governance – BoardDocs Operational

BoardDocs (North America - US) Operational

Boards & Governance – iCompass Operational

iCompass (North America - Canada) Operational

iCompass (North America - US) Operational

Boards & Governance - Boards Degraded Performance

Boards (North America - Canada) Degraded Performance

Boards (North America - US) Operational

Boards (Europe - Germany) Operational

Boards (Europe - UK) Operational

Boards (Asia Pacific - Australia) Operational

Boards & Governance - Messenger Operational

Messenger (North America - Canada) Operational

Messenger (North America - US) Operational

Messenger (Europe - Germany) Operational

Messenger (Europe - UK) Operational

Messenger (Asia Pacific - Australia) Operational

Boards & Governance - Minutes Operational

Minutes (North America - Canada) Operational

Minutes (North America - US) Operational

Minutes (Europe - Germany) Operational

Minutes (Europe - UK) Operational

Minutes (Asia Pacific - Australia) Operational

Boards & Governance - Workflow Operational

Workflow (Europe - UK) Operational

Boards & Governance - Diligent Data Room Operational

Diligent Data Room (North America - Canada) Operational

Diligent Data Room (North America - US) Operational

Diligent Data Room (Europe - Germany) Operational

Diligent Data Room (Europe - UK) Operational

Diligent Data Room (Asia Pacific - Australia) Operational

Boards & Governance - Questionnaires Operational

Questionnaires (Asia Pacific - Australia) Operational

Questionnaires (Europe - UK) Operational

Questionnaires (North America - Canada) Operational

Questionnaires (North America - US) Operational

Questionnaires (Europe - Germany) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance Advisory - BoardEffect in Germany Region May `29`, `2026` `04:30`-`05:30` UTC

Services/Location:
BoardEffect in Germany region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring BoardEffect execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: support@boardeffect.com.
Posted on May 27, 2026 - 10:17 UTC

Maintenance Advisory - Entities in All Regions May `30`, `2026` `04:00`-`12:00` UTC

Services/Location:
Entities in All Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on May 25, 2026 - 04:41 UTC

Past Incidents

May 27, 2026

Maintenance Advisory - Robots in all Govcloud Regions

Completed - The scheduled maintenance has been completed.
May 27, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 02:30 UTC

Scheduled -
Services/Location:
Robots in all Govcloud Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 25, 04:46 UTC

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

Boards | BoardDocs | BoardEffect | Entities - Intermittent Service Degradation Affecting Users in the US

Resolved - This incident has been resolved.
May 24, 15:51 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 13:09 UTC

Update - Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues.

Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.
May 24, 11:53 UTC

Identified - The issue has been identified and a fix is being implemented.
May 24, 08:47 UTC

Investigating - Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.
May 24, 08:14 UTC

Maintenance Advisory - Scheduled Maintenance and Potential Brief Service Interruptions

Completed - The scheduled maintenance has been completed.
May 24, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 12:00 UTC

Scheduled - Please be advised that Diligent will be performing its regular monthly patching maintenance across the enterprise this weekend. This maintenance window will run from Friday through Sunday.

After patching is complete, we will conduct rolling application restarts between 10:00 PM and 2:00 AM in each data center’s local time zone. This will begin with Australia at 10:00 PM(7:00 AM EST).

During this period, some products may experience brief, intermittent interruptions in service, but we do not anticipate any extended outages. Our teams will closely monitor all systems throughout the maintenance to minimize impact and ensure services are restored quickly if interruptions occur.
May 18, 08:42 UTC

Maintenance Advisory - BoardEffect in UK Region

Completed - The scheduled maintenance has been completed.
May 24, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:00 UTC

Scheduled -
Services/Location:
BoardEffect in UK region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring BoardEffect execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com.
May 19, 11:02 UTC

May 23, 2026

Maintenance Advisory - Robots in All Commercial Regions

Completed - The scheduled maintenance has been completed.
May 23, 10:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 06:01 UTC

Scheduled -
Services/Location:
Robots in All Commercial Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 21, 05:24 UTC

Maintenance Advisory - Activity Tracker in All Regions

Completed - The scheduled maintenance has been completed.
May 23, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 06:00 UTC

Scheduled -
Services/Location:
Activity Tracker in All Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 21, 06:24 UTC

May 22, 2026

Third-Party Manager - Users Are Not Able To Access The Site In The US region

Resolved - This incident has been resolved.
May 22, 11:16 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 11:06 UTC

Identified - Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!
May 22, 09:54 UTC

May 21, 2026

Maintenance Advisory - Community in US & CA Regions

Completed - The scheduled maintenance has been completed.
May 21, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:00 UTC

Scheduled -
Services/Location:
Community in US & CA regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 21, 06:20 UTC

May 20, 2026

Maintenance Advisory - Audit in Germany, UK, South Africa, Australia, Japan & Singapore Regions

Completed - The scheduled maintenance has been completed.
May 20, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 16:00 UTC

Scheduled -
Services/Location:
Audit in Germany, UK, South Africa, Australia, Japan & Singapore regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 19, 05:42 UTC

Maintenance Advisory - Audit in US, Canada & Brazil Regions

Completed - The scheduled maintenance has been completed.
May 20, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 08:00 UTC

Scheduled -
Services/Location:
Audit in US, Canada & Brazil regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 19, 05:45 UTC

Boards – Users Are Not Able To Access The Application In The APAC Region

Resolved - This incident has been resolved.
May 20, 04:03 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 03:42 UTC

Identified - The issue has been identified and a fix is being implemented.
May 20, 02:55 UTC

Investigating - Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!
May 20, 02:54 UTC

May 19, 2026

No incidents reported.

May 18, 2026

Maintenance Advisory - Audit in Germany, UK, South Africa, Australia, Japan & Singapore Regions

Completed - The scheduled maintenance has been completed.
May 18, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 16:00 UTC

Maintenance Advisory - Audit in US, Canada & Brazil Regions

Completed - The scheduled maintenance has been completed.
May 18, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 09:00 UTC

Maintenance Advisory - iCompass in US & CA Regions

Completed - The scheduled maintenance has been completed.
May 18, 09:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 06:30 UTC

Scheduled -
Services/Location:
iCompass in US & CA regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, iCompass may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring iCompass execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 18, 04:52 UTC

May 17, 2026

No incidents reported.

May 16, 2026

Maintenance Advisory - BoardEffect in UK Region

Completed - The scheduled maintenance has been completed.
May 16, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:00 UTC

Scheduled -
Services/Location:
BoardEffect in UK region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring BoardEffect execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 8, 05:04 UTC

Maintenance Advisory - Entities in UK Region

Completed - The scheduled maintenance has been completed.
May 16, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 08:00 UTC

Scheduled -
Services/Location:
Entities in UK region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 11, 06:28 UTC

May 15, 2026

BoardDocs - Some users are unable to access the Diligent BoardDocs application

Resolved - This incident has been resolved.
May 15, 15:23 UTC

Monitoring - The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.
May 7, 15:52 UTC

Investigating - We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.
May 7, 15:17 UTC

Update - The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.
May 4, 21:57 UTC

Update - A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.
May 4, 12:27 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 23:58 UTC

Identified - The issue has been identified and a fix is being implemented.
May 1, 23:58 UTC

Update - We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.
May 1, 22:55 UTC

Investigating - We are currently investigating this issue.
May 1, 15:30 UTC

Maintenance Advisory - ACL AI Studio (ACL analytics) in All Commercial Regions

Completed - The scheduled maintenance has been completed.
May 15, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 02:30 UTC

Scheduled -
Services/Location:
ACL AI Studio (ACL analytics) in all commercial regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, ACL AI Studio (ACL analytics) may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring ACL AI Studio (ACL analytics) execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 14, 06:59 UTC

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

Active Incidents & Maintenance

Scheduled Maintenance

Product Status by Region

Recent Incident History

Active Incidents

1/4

Partially Degraded Service

Scheduled Maintenance

Maintenance Advisory - BoardEffect in Germany Region May 29, 2026 04:30-05:30 UTC

Maintenance Advisory - Entities in All Regions May 30, 2026 04:00-12:00 UTC

Past Incidents

Active Incidents & Maintenance

Scheduled Maintenance

Product Status by Region

Recent Incident History

Maintenance Advisory - BoardEffect in Germany Region May `29`, `2026` `04:30`-`05:30` UTC

Maintenance Advisory - Entities in All Regions May `30`, `2026` `04:00`-`12:00` UTC