Get webhook notifications whenever Diligent Customer Facing creates an incident, updates an incident, resolves an incident or changes a component status.
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring BoardEffect execution in the impacted regions outside of the scheduled maintenance window timeline.
Contact: For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com Posted on
Jul 13, 2026 - 10:44 UTC
Services/Location: BoardEffect in Australia region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring BoardEffect execution in the impacted regions outside of the scheduled maintenance window timeline.
Contact: For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com Posted on
Jul 13, 2026 - 10:55 UTC
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring BoardEffect execution in the impacted regions outside of the scheduled maintenance window timeline.
Contact: For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com Posted on
Jul 13, 2026 - 10:59 UTC
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring BoardEffect execution in the impacted regions outside of the scheduled maintenance window timeline.
Contact: For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com Posted on
Jul 13, 2026 - 11:05 UTC
Completed -
The scheduled maintenance has been completed.
Jul 13, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 16:00 UTC
Scheduled -
Services/Location: Audit in Germany, UK, South Africa, Australia, Japan & Singapore regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jul 13, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 UTC
Scheduled -
Services/Location: Audit in Canada, US & Brazil regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jul 13, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 05:30 UTC
Scheduled -
Services/Location: Community in Canada region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jul 10, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 14:00 UTC
Scheduled -
Services/Location: Secure Files (Diligent Data Room) in Australia region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Secure Files (Diligent Data Room) may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Secure Files (Diligent Data Room) execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jul 9, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 UTC
Scheduled -
Services/Location: Robots in all commercial regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jul 7, 05:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 02:30 UTC
Scheduled -
Services/Location: Robots in all GovCloud regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jul 6, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 05:30 UTC
Scheduled -
Services/Location: Community in the US
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Resolved -
This incident has been resolved.
Jul 4, 21:52 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 4, 21:46 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jul 4, 21:44 UTC
Investigating -
Boards and Entities users in the US region are experiencing service connectivity issues, resulting in intermittent access and degraded application availability. The team is actively investigating the issue and working to restore normal service.
Jul 4, 21:29 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 05:30 UTC
Scheduled -
Services/Location: Community in the CA Region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jul 2, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:00 UTC
Scheduled -
Services/Location: Robots in All Commercial regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jun 30, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 13:00 UTC
Scheduled -
Services/Location: Audit in Canada, US, Brazil, Germany, UK, Australia, Japan & Singapore regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jun 30, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 02:00 UTC
Scheduled -
Services/Location: Results in All Govcloud regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Results and Schema Manager may become briefly unavailable during this time window. It may impact Visulaizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2, and Query Services as well. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Results execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jun 29, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 16:00 UTC
Scheduled -
Services/Location: Audit in Germany, UK, South Africa, Australia, Japan & Singapore regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jun 29, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 08:00 UTC
Scheduled -
Services/Location: Audit in Canada, US & Brazil regions
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline.
Completed -
The scheduled maintenance has been completed.
Jun 29, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 05:30 UTC
Scheduled -
Services/Location: Community in US region
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.