Community - Application is inaccessible for some clients

Incident Report for Diligent

Resolved

This incident has been resolved.
Posted Aug 12, 2025 - 17:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 12, 2025 - 16:29 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 12, 2025 - 16:28 UTC

Investigating

Users for some sites are unable to access Community from direct links and the Diligent One Launchpad
Posted Aug 12, 2025 - 16:12 UTC