BoardEffect - Users are unable to use Microsoft Office Suite inside Board Effect
Incident Report for Diligent
Resolved
This incident has been resolved.
Posted Jul 08, 2024 - 19:07 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 08, 2024 - 18:40 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 08, 2024 - 18:16 UTC
Investigating
Users may see an error message when attempting to access and edit documents in Microsoft Word or Excel in BoardEffect.
Posted Jul 08, 2024 - 16:04 UTC
This incident affected: Mission Driven - Boardeffect (Boardeffect (North America - Canada), Boardeffect (North America - US), Boardeffect (Europe - Germany), Boardeffect (Europe - UK)).
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