Diligent ESG - Intermittent Login Issues

Incident Report for Diligent

Resolved

This incident has been resolved.

Posted Jan 07, 2025 - 16:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 07, 2025 - 16:24 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 07, 2025 - 16:24 UTC

Investigating

Users are experiencing difficulties logging into their accounts on the first attempt, with occasional success on the second attempt. We are actively working on a resolution and apologize for any inconvenience caused.

Posted Jan 07, 2025 - 16:20 UTC