Boards - Users are unable to convert documents

Incident Report for Diligent

Resolved

This incident has been resolved.
Posted Aug 28, 2024 - 17:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 28, 2024 - 15:33 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 28, 2024 - 15:33 UTC

Investigating

Users in the EU region are experiencing degraded issues where larger documents get stuck on the 'conversion pending' screen.
Posted Aug 28, 2024 - 13:58 UTC
This incident affected: Board & Leadership - Boards (Boards (Europe - UK)).