Boards / Secure File Share - Users are experiencing issues while exporting books

Incident Report for Diligent

Resolved

This incident has been resolved.

Posted Dec 18, 2024 - 17:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 18, 2024 - 16:21 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 18, 2024 - 14:01 UTC

Investigating

Users are experiencing issues while exporting books. We are currently investigating.

Posted Dec 18, 2024 - 13:44 UTC

This incident affected: Board & Leadership - Boards (Boards (North America - Canada), Boards (North America - US), Boards (Europe - Germany), Boards (Europe - UK), Boards (Asia Pacific - Australia)) and Board & Leadership - Secure File Sharing (Secure File Sharing (North America - Canada), Secure File Sharing (North America - US), Secure File Sharing (Europe - Germany), Secure File Sharing (Europe - UK), Secure File Sharing (Asia Pacific - Australia)).