Boards – Login Issues via App in EU Region

Incident Report for Diligent

Resolved

This incident has been resolved.
Posted Apr 17, 2025 - 13:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2025 - 13:22 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 17, 2025 - 11:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2025 - 11:53 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 17, 2025 - 11:51 UTC

Investigating

Users are experiencing login issues via the app (OC, iOS, Windows, and Android) in the EU region. Web login is working as expected. We are currently investigating.
Posted Apr 17, 2025 - 11:22 UTC
This incident affected: Board & Leadership - Boards (Boards (Europe - Germany)).
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