Highbond - Users facing difficulties in running the robots and export table file is corrupted from results

Incident Report for Diligent

Resolved

This incident has been resolved.
Posted Jul 25, 2024 - 22:26 UTC

Investigating

Users in the Defence Finance & Accounting Service are experiencing issues with running the robots, which are encountering 504 timeout errors. export table file is corrupted from results.
Posted Jul 25, 2024 - 19:29 UTC
This incident affected: Platform - Results (Results (Gov - US Fed)) and Platform - Robots (Robots (Gov - US Fed)).