Diligent Customer Facing Status

All Systems Operational

Compliance - COI Manager Operational

COI Manager (North America - US) Operational

COI Manager (Europe - Germany) Operational

Compliance - Compliance Wave Operational

Compliance Wave (North America - US) Operational

Compliance - Entities Operational

Entities (North America - Canada) Operational

Entities (North America - US) Operational

Entities (Europe - Germany) Operational

Entities (Europe - UK) Operational

Entities (Asia Pacific - Australia) Operational

Compliance - ESG (Accuvio) Operational

ESG (Accuvio) (Europe - Germany) Operational

ESG (Accuvio) (North America - US) Operational

Compliance - Policy Operational

Policy (North America - US) Operational

Policy (Europe - Germany) Operational

Compliance - Third-Party Manager Operational

Data - Compensation & Governance Intel (CgLytics) Operational

Data - Diligent Governance Intel (Manzama) Operational

Diligent Governance Intel (Manzama) (North America - US) Operational

Data - Diligent Market Intelligence Operational

Diligent Market Intelligence (North America - US) Operational

Data - Risk Intelligence Data Operational

Risk Intelligence Data (North America - US) Operational

Risk Intelligence Data (Europe - Germany) Operational

Data - Info4c Operational

Info4c (North America - US) Operational

Info4c (Europe - Germany) Operational

Mission Driven - Boardeffect Operational

Platform - ACL Analytics Operational

ACL Analytics (North America - Canada) Operational

ACL Analytics (North America - US) Operational

ACL Analytics (Europe - Germany) Operational

ACL Analytics (Europe - UK) Operational

ACL Analytics (Africa - South Africa) Operational

ACL Analytics (Asia Pacific - Australia) Operational

ACL Analytics (Asia Pacific - Japan) Operational

ACL Analytics (South America - Brazil) Operational

ACL Analytics (Gov - US SLED) Operational

ACL Analytics (Asia Pacific - Singapore) Operational

ACL Analytics (Gov - US Fed) Operational

Platform - Activity Center Operational

Activity Center (North America - Canada) Operational

Activity Center (North America - US) Operational

Activity Center (Europe - Germany) Operational

Activity Center (Europe - UK) Operational

Activity Center (Africa - South Africa) Operational

Activity Center (Asia Pacific - Australia) Operational

Activity Center (Asia Pacific - Japan) Operational

Activity Center (Asia Pacific - Singapore) Operational

Activity Center (South America - Brazil) Operational

Activity Center (Gov - US DOD) Operational

Platform - Activity Tracker Operational

Activity Tracker (North America - US) Operational

Activity Tracker (North America - Canada) Operational

Activity Tracker (South America - Brazil) Operational

Activity Tracker (Europe - Germany) Operational

Activity Tracker (Europe - UK) Operational

Activity Tracker (Africa - South Africa) Operational

Activity Tracker (Asia Pacific - Japan) Operational

Activity Tracker (Asia Pacific - Singapore) Operational

Activity Tracker (Asia Pacific - Australia) Operational

Activity Tracker (Gov - US SLED) Operational

Activity Tracker (Gov - US Fed) Operational

Activity Tracker (Gov - US DOD) Operational

Platform - Assessments Operational

Assessments (North America - Canada) Operational

Assessments (North America - US) Operational

Assessments (Europe - Germany) Operational

Assessments (Europe - UK) Operational

Assessments (Africa - South Africa) Operational

Assessments (Asia Pacific - Australia) Operational

Assessments (Asia Pacific - Singapore) Operational

Assessments (Asia Pacific - Japan) Operational

Assessments (South America - Brazil) Operational

Assessments (Gov - US SLED) Operational

Assessments (Gov - US Fed) Operational

Platform - Asset Inventory Operational

Asset Inventory (North America - Canada) Operational

Asset Inventory (North America - US) Operational

Asset Inventory (Europe - Germany) Operational

Asset Inventory (Europe - UK) Operational

Asset Inventory (Africa - South Africa) Operational

Asset Inventory (Asia Pacific - Australia) Operational

Asset Inventory (Asia Pacific - Japan) Operational

Asset Inventory (Asia Pacific - Singapore) Operational

Asset Inventory (South America - Brazil) Operational

Asset Inventory (Gov - US SLED) Operational

Asset Inventory (Gov - US Fed) Operational

Platform - Asset Manager Operational

Asset Manager (North America - Canada) Operational

Asset Manager (North America - US) Operational

Asset Manager (Europe - Germany) Operational

Asset Manager (Europe - UK) Operational

Asset Manager (Africa - South Africa) Operational

Asset Manager (Asia Pacific - Australia) Operational

Asset Manager (Asia Pacific - Japan) Operational

Asset Manager (South America - Brazil) Operational

Asset Manager (Asia Pacific - Singapore) Operational

Asset Manager (Gov - US SLED) Operational

Asset Manager (Gov - US Fed) Operational

Platform - Assets & Workflows Operational

Assets & Workflows (North America - Canada) Operational

Assets & Workflows (North America - US) Operational

Assets & Workflows (Europe - Germany) Operational

Assets & Workflows (Europe - UK) Operational

Assets & Workflows (Africa - South Africa) Operational

Assets & Workflows (Asia Pacific - Australia) Operational

Assets & Workflows (Asia Pacific - Japan) Operational

Assets & Workflows (Asia Pacific - Singapore) Operational

Assets & Workflows (South America - Brazil) Operational

Assets & Workflows (Gov - US SLED) Operational

Assets & Workflows (Gov - US DOD) Operational

Assets & Workflows (Gov - US Fed) Operational

Platform - Assurance Plans Operational

Assurance Plans (North America - Canada) Operational

Assurance Plans (North America - US) Operational

Assurance Plans (Europe - Germany) Operational

Assurance Plans (Europe - UK) Operational

Assurance Plans (Africa - South Africa) Operational

Assurance Plans (Asia Pacific - Australia) Operational

Assurance Plans (Asia Pacific - Japan) Operational

Assurance Plans (Asia Pacific - Singapore) Operational

Assurance Plans (South America - Brazil) Operational

Assurance Plans (Gov - US SLED) Operational

Assurance Plans (Gov - US Fed) Operational

Platform - Audit Operational

Audit (North America - Canada) Operational

Audit (North America - US) Operational

Audit (Europe - Germany) Operational

Audit (Europe - UK) Operational

Audit (South America - Brazil) Operational

Audit (Africa - South Africa) Operational

Audit (Asia Pacific - Australia) Operational

Audit (Asia Pacific - Japan) Operational

Audit (Asia Pacific - Singapore) Operational

Platform - Compliance Maps Operational

Compliance Maps (North America - Canada) Operational

Compliance Maps (North America - US) Operational

Compliance Maps (Europe - Germany) Operational

Compliance Maps (Europe - UK) Operational

Compliance Maps (Africa - South Africa) Operational

Compliance Maps (Asia Pacific - Australia) Operational

Compliance Maps (Asia Pacific - Singapore) Operational

Compliance Maps (Asia Pacific - Japan) Operational

Compliance Maps (South America - Brazil) Operational

Compliance Maps (Gov - US Fed) Operational

Compliance Maps (Gov - US SLED) Operational

Platform - Downloads Operational

Downloads (North America - Canada) Operational

Downloads (North America - US) Operational

Downloads (Europe - Germany) Operational

Downloads (Europe - UK) Operational

Downloads (Africa - South Africa) Operational

Downloads (Asia Pacific - Australia) Operational

Downloads (Asia Pacific - Japan) Operational

Downloads (Asia Pacific - Singapore) Operational

Downloads (South America - Brazil) Operational

Downloads (Gov - US Fed) Operational

Downloads (Gov - US SLED) Operational

Platform - Frameworks Operational

Frameworks (North America - Canada) Operational

Frameworks (North America - US) Operational

Frameworks (Europe - Germany) Operational

Frameworks (Europe - UK) Operational

Frameworks (Africa - South Africa) Operational

Frameworks (Asia Pacific - Australia) Operational

Frameworks (Asia Pacific - Japan) Operational

Frameworks (Asia Pacific - Singapore) Operational

Frameworks (South America - Brazil) Operational

Frameworks (Gov - US Fed) Operational

Frameworks (Gov - US SLED) Operational

Platform - Issue Management Operational

Issue Management (North America - Canada) Operational

Issue Management (North America - US) Operational

Issue Management (Europe - Germany) Operational

Issue Management (Europe - UK) Operational

Issue Management (Africa - South Africa) Operational

Issue Management (Asia Pacific - Australia) Operational

Issue Management (Asia Pacific - Singapore) Operational

Issue Management (Asia Pacific - Japan) Operational

Issue Management (South America - Brazil) Operational

Platform - Issue Tracker Operational

Issue Tracker (North America - Canada) Operational

Issue Tracker (North America - US) Operational

Issue Tracker (Europe - Germany) Operational

Issue Tracker (Europe - UK) Operational

Issue Tracker (Africa - South Africa) Operational

Issue Tracker (Asia Pacific - Australia) Operational

Issue Tracker (Asia Pacific - Japan) Operational

Issue Tracker (Asia Pacific - Singapore) Operational

Issue Tracker (South America - Brazil) Operational

Issue Tracker (Gov - US Fed) Operational

Issue Tracker (Gov - US SLED) Operational

Platform - Launchpad Operational

Launchpad (North America - US) Operational

Launchpad (Gov - US Fed) Operational

Launchpad (Gov - US SLED) Operational

Launchpad (Gov - US DOD) Operational

Platform - Mission Control Operational

Mission Control (North America - Canada) Operational

Mission Control (North America - US) Operational

Mission Control (Europe - Germany) Operational

Mission Control (Europe - UK) Operational

Mission Control (Africa - South Africa) Operational

Mission Control (Asia Pacific - Australia) Operational

Mission Control (Asia Pacific - Japan) Operational

Mission Control (Asia Pacific - Singapore) Operational

Mission Control (South America - Brazil) Operational

Mission Control (Gov - US Fed) Operational

Mission Control (Gov - US SLED) Operational

Platform - Projects Operational

Projects (North America - Canada) Operational

Projects (North America - US) Operational

Projects (Europe - Germany) Operational

Projects (Europe - UK) Operational

Projects (Africa - South Africa) Operational

Projects (Asia Pacific - Australia) Operational

Projects (Asia Pacific - Japan) Operational

Projects (Asia Pacific - Singapore) Operational

Projects (South America - Brazil) Operational

Projects (Gov - US Fed) Operational

Projects (Gov - US SLED) Operational

Projects (Gov - US DOD) Operational

Platform - Reports Operational

Reports (North America - Canada) Operational

Reports (North America - US) Operational

Reports (Europe - Germany) Operational

Reports (Europe - UK) Operational

Reports (Africa - South Africa) Operational

Reports (Asia Pacific - Australia) Operational

Reports (Asia Pacific - Japan) Operational

Reports (Asia Pacific - Singapore) Operational

Reports (South America - Brazil) Operational

Reports (Gov - US Fed) Operational

Reports (Gov - US SLED) Operational

Platform - Results Operational

Results (North America - Canada) Operational

Results (North America - US) Operational

Results (Europe - Germany) Operational

Results (Europe - UK) Operational

Results (Africa - South Africa) Operational

Results (Asia Pacific - Australia) Operational

Results (Asia Pacific - Japan) Operational

Results (Asia Pacific - Singapore) Operational

Results (South America - Brazil) Operational

Results (Gov - US Fed) Operational

Results (Gov - US SLED) Operational

Results (Gov - US DOD) Operational

Platform - Risk Manager Operational

Risk Manager (North America - Canada) Operational

Risk Manager (North America - US) Operational

Risk Manager (Europe - Germany) Operational

Risk Manager (Europe - UK) Operational

Risk Manager (Africa - South Africa) Operational

Risk Manager (Asia Pacific - Australia) Operational

Risk Manager (Asia Pacific - Japan) Operational

Risk Manager (Asia Pacific - Singapore) Operational

Risk Manager (South America - Brazil) Operational

Risk Manager (Gov - US Fed) Operational

Risk Manager (Gov - US SLED) Operational

Platform - Robots Operational

Robots (North America - Canada) Operational

Robots (North America - US) Operational

Robots (Europe - Germany) Operational

Robots (Europe - UK) Operational

Robots (Africa - South Africa) Operational

Robots (Asia Pacific - Australia) Operational

Robots (Asia Pacific - Japan) Operational

Robots (Asia Pacific - Singapore) Operational

Robots (South America - Brazil) Operational

Robots (Gov - US Fed) Operational

Robots (Gov - US SLED) Operational

Robots (Gov - US DOD) Operational

Platform - Scheduler Operational

Scheduler (North America - Canada) Operational

Scheduler (North America - US) Operational

Scheduler (Europe - Germany) Operational

Scheduler (Europe - UK) Operational

Scheduler (Africa - South Africa) Operational

Scheduler (Asia Pacific - Australia) Operational

Scheduler (Asia Pacific - Singapore) Operational

Scheduler (Asia Pacific - Japan) Operational

Scheduler (South America - Brazil) Operational

Scheduler (Gov - US Fed) Operational

Scheduler (Gov - US SLED) Operational

Platform - Strategy Operational

Strategy (North America - Canada) Operational

Strategy (North America - US) Operational

Strategy (Europe - Germany) Operational

Strategy (Africa - South Africa) Operational

Strategy (Asia Pacific - Australia) Operational

Strategy (Europe - UK) Operational

Strategy (Asia Pacific - Japan) Operational

Strategy (Asia Pacific - Singapore) Operational

Strategy (South America - Brazil) Operational

Strategy (Gov - US Fed) Operational

Strategy (Gov - US SLED) Operational

Strategy (Gov - US DOD) Operational

Platform - Storyboards Operational

Storyboards (North America - Canada) Operational

Storyboards (North America - US) Operational

Storyboards (Europe - Germany) Operational

Storyboards (Europe - UK) Operational

Storyboards (Africa - South Africa) Operational

Storyboards (Asia Pacific - Australia) Operational

Storyboards (Asia Pacific - Japan) Operational

Storyboards (South America - Brazil) Operational

Storyboards (Gov - US Fed) Operational

Storyboards (Gov - US SLED) Operational

Storyboards (Asia Pacific - Singapore) Operational

Platform - Task Tracker Operational

Task Tracker (North America - Canada) Operational

Task Tracker (North America - US) Operational

Task Tracker (Europe - Germany) Operational

Task Tracker (Europe - UK) Operational

Task Tracker (Africa - South Africa) Operational

Task Tracker (Asia Pacific - Australia) Operational

Task Tracker (Asia Pacific - Japan) Operational

Task Tracker (Asia Pacific - Singapore) Operational

Task Tracker (South America - Brazil) Operational

Task Tracker (Gov - US Fed) Operational

Task Tracker (Gov - US SLED) Operational

Platform - Timesheets Operational

Timesheets (North America - Canada) Operational

Timesheets (North America - US) Operational

Timesheets (Europe - Germany) Operational

Timesheets (Europe - UK) Operational

Timesheets (Africa - South Africa) Operational

Timesheets (Asia Pacific - Australia) Operational

Timesheets (Asia Pacific - Singapore) Operational

Timesheets (Asia Pacific - Japan) Operational

Timesheets (South America - Brazil) Operational

Timesheets (Gov - US Fed) Operational

Timesheets (Gov - US SLED) Operational

Platform - Toolkits Operational

Toolkits (North America - Canada) Operational

Toolkits (North America - US) Operational

Toolkits (Europe - Germany) Operational

Toolkits (Europe - UK) Operational

Toolkits (Africa - South Africa) Operational

Toolkits (Asia Pacific - Australia) Operational

Toolkits (Asia Pacific - Japan) Operational

Toolkits (Asia Pacific - Singapore) Operational

Toolkits (South America - Brazil) Operational

Toolkits (Gov - US Fed) Operational

Toolkits (Gov - US SLED) Operational

Toolkits (Gov - US DOD) Operational

Tools - Academy Operational

Academy (North America - US) Operational

Tools - Connect Operational

Connect (North America - US) Operational

Tools - Contact Center Operational

Contact Center (North America - US) Operational

Compliance - Equity Operational

Equity (North America - US) Operational

Data - Compensation & Governance Intel (CGLytics) Operational

Compensation & Governance Intel (CGLytics) (Europe - Germany) Operational

Compliance - Third Party Manager Operational

Third Party Manager (North America - US) Operational

Third Party Manager (Europe - Germany) Operational

Compliance - Vault Operational

Vault (Europe - UK) Operational

Boards & Governance – Community Operational

Community (North America - Canada) Operational

Community (North America - US) Operational

Boards & Governance – BoardEffect Operational

BoardEffect (North America - Canada) Operational

BoardEffect (North America - US) Operational

BoardEffect (Europe - Germany) Operational

BoardEffect (Europe - UK) Operational

BoardEffect (Asia Pacific - Australia) Operational

BoardEffect (Gov - US Fed) Operational

Boards & Governance – BoardDocs Operational

BoardDocs (North America - US) Operational

Boards & Governance – iCompass Operational

iCompass (North America - Canada) Operational

iCompass (North America - US) Operational

Boards & Governance - Boards Operational

Boards (North America - Canada) Operational

Boards (North America - US) Operational

Boards (Europe - Germany) Operational

Boards (Europe - UK) Operational

Boards (Asia Pacific - Australia) Operational

Boards & Governance - Messenger Operational

Messenger (North America - Canada) Operational

Messenger (North America - US) Operational

Messenger (Europe - Germany) Operational

Messenger (Europe - UK) Operational

Messenger (Asia Pacific - Australia) Operational

Boards & Governance - Minutes Operational

Minutes (North America - Canada) Operational

Minutes (North America - US) Operational

Minutes (Europe - Germany) Operational

Minutes (Europe - UK) Operational

Minutes (Asia Pacific - Australia) Operational

Boards & Governance - Workflow Operational

Workflow (Europe - UK) Operational

Boards & Governance - Diligent Data Room Operational

Diligent Data Room (North America - Canada) Operational

Diligent Data Room (North America - US) Operational

Diligent Data Room (Europe - Germany) Operational

Diligent Data Room (Europe - UK) Operational

Diligent Data Room (Asia Pacific - Australia) Operational

Boards & Governance - Questionnaires Operational

Questionnaires (Asia Pacific - Australia) Operational

Questionnaires (Europe - UK) Operational

Questionnaires (North America - Canada) Operational

Questionnaires (North America - US) Operational

Questionnaires (Europe - Germany) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 27, 2026

Maintenance Advisory - Robots Service in GovCloud US

Completed - The scheduled maintenance has been completed.
Jan 27, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 02:30 UTC

Scheduled -
Services/Location:

Robots Service in GovCloud US (Federal, SLED, 3)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 19, 09:40 UTC

Jan 26, 2026

Equity - Users are unable to access the application in the US region

Resolved - This incident has been resolved.
Jan 26, 14:18 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 26, 14:08 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 26, 14:08 UTC

Investigating - Users are unable to access the application. We are currently investigating. Thank you for your understanding and patience!
Jan 26, 13:41 UTC

Jan 25, 2026

Maintenance Advisory - Scheduled Maintenance and Potential Brief Service Interruptions

Completed - The scheduled maintenance has been completed.
Jan 25, 06:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 12:38 UTC

Scheduled - Please be advised that Diligent will be performing its regular monthly patching maintenance across the enterprise this weekend. This maintenance window will run from Friday through Sunday.

After patching is complete, we will conduct rolling application restarts between 10:00 PM and 2:00 AM in each data center’s local time zone. This will begin with Australia at 10:00 PM(7:00 AM EST).

During this period, some products may experience brief, intermittent interruptions in service, but we do not anticipate any extended outages. Our teams will closely monitor all systems throughout the maintenance to minimize impact and ensure services are restored quickly if interruptions occur.
Jan 23, 12:37 UTC

Jan 24, 2026

No incidents reported.

Jan 23, 2026

Email Notification Degradation for Outlook Users

Resolved - This incident has been resolved.
Jan 23, 08:12 UTC

Identified - There is an issue impacting Outlook users, where email notifications may be delayed or not delivered. Microsoft is actively working on the issue. Please reference Microsoft's Status Page here: https://status.cloud.microsoft/m365
Jan 23, 02:06 UTC

Maintenance Advisory - Strategy Service in US Region

Completed - The scheduled maintenance has been completed.
Jan 23, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 04:00 UTC

Scheduled -
Services/Location:

Platform Strategy in US region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 6, 13:21 UTC

Jan 22, 2026

3PM - Application is unavailable in the EU region for all customers

Resolved - This incident has been resolved.
Jan 22, 18:45 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 18:11 UTC

Identified - 3PM is unavailable for users in the EU region.
Jan 22, 18:07 UTC

Maintenance Advisory - Robots Service in All Commercial Regions

Completed - The scheduled maintenance has been completed.
Jan 22, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 06:00 UTC

Scheduled -
Services/Location:

Robots Service in all commercial regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 19, 09:37 UTC

Maintenance Advisory - Strategy Service in Brazil, Canada & Gov Regions

Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 UTC

Scheduled -
Services/Location:

Platform Strategy in Brazil, Canada & Gov Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 6, 12:51 UTC

Jan 21, 2026

Maintenance Advisory - Strategy Service in Germany Region

Completed - The scheduled maintenance has been completed.
Jan 21, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 18:00 UTC

Scheduled -
Services/Location:

Platform Strategy in Germany region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 6, 12:39 UTC

Maintenance Advisory - Activity Tracker in GovCloud US (Gov, SLED & DOD)

Completed - The scheduled maintenance has been completed.
Jan 21, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 02:30 UTC

Scheduled -
Services/Location:

Activity Tracker service in GovCloud US (Gov, SLED & DOD)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 19, 04:52 UTC

Jan 20, 2026

Maintenance Advisory - Strategy Service in Singapore & Australia Regions

Completed - The scheduled maintenance has been completed.
Jan 20, 19:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 17:30 UTC

Scheduled -
Services/Location:

Platform Strategy in Singapore & Australia regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 6, 12:32 UTC

Jan 19, 2026

Maintenance Advisory - Diligent ESG in Germany Region

Completed - The scheduled maintenance has been completed.
Jan 19, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 08:30 UTC

Scheduled -
Services/Location:

Diligent ESG in Germany

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Diligent ESG may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Diligent ESG execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 16, 07:56 UTC

Jan 18, 2026

Maintenance Advisory - BoardEffect in the US Region

Completed - The scheduled maintenance has been completed.
Jan 18, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 03:00 UTC

Scheduled -
Services/Location:

BoardEffect in the US Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window if your site is scheduled to update on this day. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring BoardEffect in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com
Jan 12, 07:38 UTC

Jan 17, 2026

Maintenance Advisory - Community in the US Region

Completed - The scheduled maintenance has been completed.
Jan 17, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 05:00 UTC

Scheduled -
Services/Location:

Community in the US Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 14, 05:26 UTC

Maintenance Advisory - Asset Manager in South Africa, Japan, Australia, Singapore, Germany, US, Brazil & UK

Completed - The scheduled maintenance has been completed.
Jan 17, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:00 UTC

Scheduled -
Services/Location:

Asset Manager in South Africa, Japan, Australia, Singapore, Germany, US, Brazil & UK

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Asset Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Asset Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 14, 07:20 UTC

Maintenance Advisory - Entities in the UK Region

Completed - The scheduled maintenance has been completed.
Jan 17, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 08:00 UTC

Scheduled -
Services/Location:

Entities in Europe - UK

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Dec 18, 13:58 UTC

Maintenance Advisory - Activity Tracker in South Africa, Australia, Japan, Singapore, Germany, Canada, US, UK & Brazil

Completed - The scheduled maintenance has been completed.
Jan 17, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 02:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 12:11 UTC

Scheduled -
Services/Location:

Activity Tracker Service in all commercial regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 13, 11:54 UTC

Jan 16, 2026

Maintenance Advisory - Strategy Service in South Africa Region

Completed - The scheduled maintenance has been completed.
Jan 16, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 18:00 UTC

Scheduled -
Services/Location:

Platform Strategy in South Africa region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 6, 12:25 UTC

Jan 15, 2026

Maintenance Advisory - Strategy Service in Japan Region

Completed - The scheduled maintenance has been completed.
Jan 15, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 UTC

Scheduled -
Services/Location:

Platform Strategy in Japan region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 6, 12:18 UTC

Maintenance Advisory - Platform Audit in Germany, UK, South Africa, Australia, Japan & Singapore

Completed - The scheduled maintenance has been completed.
Jan 15, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:00 UTC

Scheduled -
Services/Location:

Platform - Audit in Europe - Germany
Platform - Audit in Europe - UK
Platform - Audit in Africa - South Africa
Platform - Audit in Asia Pacific - Australia
Platform - Audit in Asia Pacific - Japan
Platform - Audit in Asia Pacific - Singapore

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 13, 10:42 UTC

Maintenance Advisory - Platform Audit in Canada, US & Brazil

Completed - The scheduled maintenance has been completed.
Jan 15, 11:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:01 UTC

Scheduled -
Services/Location:

Platform - Audit in North America - Canada
Platform - Audit in North America - US
Platform - Audit in South America - Brazil

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 13, 10:45 UTC

Maintenance Advisory - Platform Asset Manager in Canada Region

Completed - The scheduled maintenance has been completed.
Jan 15, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:00 UTC

Scheduled -
Services/Location:

Platform Asset Manager in Canada Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Asset Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Asset Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 9, 08:27 UTC

Jan 14, 2026

Maintenance Advisory - Strategy Service in UK Region

Completed - The scheduled maintenance has been completed.
Jan 14, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:00 UTC

Scheduled -
Services/Location:

Platform Strategy in UK region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform Strategy may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform Strategy execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Jan 6, 13:24 UTC

BoardDocs - Users are experiencing latency and unable to access the application

Resolved - This incident has been resolved.
Jan 14, 18:21 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 18:17 UTC

Identified - Customers are experiencing heavy latency when attempting to use the application.
Jan 14, 17:47 UTC

Jan 13, 2026

Maintenance Advisory - Robots Service in GovCloud US

Completed - The scheduled maintenance has been completed.
Jan 13, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:00 UTC

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