Questionnaires Connectivity Issue

Incident Report for Diligent

Resolved

fix was to restart Boardbooks Questionnaire Master Service.

Posted Feb 27, 2023 - 17:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 27, 2023 - 16:55 UTC

Update

We are continuing to investigate this issue.

Posted Feb 27, 2023 - 16:27 UTC

Investigating

Users in Canada regions has connectivity issue on Questionnaires model. SRE and DBA teams are checking with priority.

Posted Feb 27, 2023 - 16:24 UTC

This incident affected: Board & Leadership - Questionnaires (Questionnaires (North America - Canada)).