Highbond - Some users may not be able to access the Bulk Importer

Incident Report for Diligent

Update

This incident has been resolved.
Posted Nov 08, 2023 - 09:16 UTC

Resolved

This incident has been resolved.
Posted Nov 08, 2023 - 09:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 08, 2023 - 09:15 UTC

Investigating

Some users are being redirected to the Highbond Launchpad when trying to access the Bulk Importer.
Posted Nov 07, 2023 - 17:17 UTC