iCompass - Our service is experiencing an interruption that is preventing customer login

Incident Report for Diligent

Resolved

This incident has been resolved.
Posted Nov 16, 2023 - 14:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 16, 2023 - 14:13 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 16, 2023 - 14:12 UTC

Investigating

We are currently experiencing an outage that is preventing customers from accessing our service
Posted Nov 16, 2023 - 14:01 UTC
This incident affected: Mission Driven - iCompass (iCompass (North America - Canada)).