Service Disruption - help.diligent.com is Currently Inaccessible

Incident Report for Diligent

Resolved

This incident has been resolved.
Posted Aug 26, 2025 - 15:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2025 - 15:52 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 26, 2025 - 15:46 UTC

Investigating

We are currently experiencing an outage affecting help.diligent.com. Our team is actively investigating the issue. We apologize for the inconvenience and will provide updates as soon as possible.
Posted Aug 26, 2025 - 15:23 UTC