Scheduled Maintenance
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Maintenance Advisory - Third Party Manager in EU Region
Scheduled Maintenance
Report for Diligent Customer Facing
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Services/Location:
Third Party Manager in EU region
Impact:
Please be advised that we will be performing infrastructure maintenance on the GDC screening service within Third-Party Manager (TPM). This work is planned for Saturday, March 7, with an expected GDC screening downtime of approximately 3 hours in each region during the migration cutover phase.
During this window, the GDC screening flow will be impacted:
GDC screening will be temporarily unavailable.
New screenings will not return GDC hits.
Note:
During this window, all other TPM capabilities — other models and flows, and the rest of the application — will remain available and are expected to operate as normal.
Once maintenance is complete, GDC screening will resume normal operation.
Technical overview:
We are migrating the GDC screening search to a new OpenSearch infrastructure to improve performance and reliability.
What do you need to do?:
If your processes rely on GDC screening results, please plan to perform screening-dependent activities outside of the scheduled maintenance windows.
You may continue to use the TPM application for other actions that do not depend on GDC screening during this time.
Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
This scheduled maintenance affected: Compliance - Third Party Manager (Third Party Manager (Europe - Germany)).